I need to return a product, but I don’t have a Return Merchandise Authorization number. Can I come to CDW Will Call and have the return number processed there?

While we can process customer returns at CDW Will Call, it is much more efficient when you come in with a pre-approved RMA. To obtain an RMA number, please contact your account manager. If you do not have an account manager with us, please contact Customer Relations. You may also request an RMA number through our website.

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Customer Relations  can assist with recent orders, including status, cancellations, edits, updates and returns.

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866.782.4239 Mon-Fri 7am-9pm CT

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