CDW allows customer returns based on the policies of the original product manufacturer. Software is not returnable if the packaging has been opened. If software was distributed electronically, it is not returnable if the licenses were downloaded. Customers should contact Customer Relations to initiate a return or for additional information. Customers must notify CDW Customer Relations of any damaged products within fifteen (15) days of receipt.
For more information see CDW’s full product return policy (PDF).
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