I received an order confirmation. Does that mean my order will ship today?

The order confirmation is an acknowledgment that we have received your order. It does not guarantee shipment. You will receive a shipment confirmation email once your order has been successfully processed. For additional questions, please contact your account manager or Customer Relations.

Note: If you are paying for an order via check, the check will be held for up to ten days for processing before your order is released.

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Customer Relations  can assist with recent orders, including status, cancellations, edits, updates and returns.

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866.782.4239 Mon-Fri 7am-9pm CT

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