Tech specs
Brand
Zerto
Product Line
Zerto
Model
Premium Support Option
Manufacturer
Zerto
Software Name
Zerto Virtual Replication Enterprise Cloud Edition
License Quantity
250 virtual machines
Retail / Licensing
Maintenance
Installation Type
Locally installed
Packaged Quantity
1
ENERGY STAR Certified
No
Coverage Period
1 year
Service & Support Details
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday, New releases update - 1 year, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 year - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 3, Phone consulting - 1 year - response time: 3 business days - availability: 24 hours a day / Monday-Sunday - severity level 4, Web knowledge base access - 1 year, Web support - 1 year
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical support
