Tech specs
Brand
VMware
Product Line
VMware Support and Subscription
Model
Production
Manufacturer
Vmware
Software Name
VMware vSphere Enterprise Plus Edition
Software Version
8
License Quantity
1 processor
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
E-mail consulting - 1 year, New releases update - 1 year, Phone consulting - 1 year - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4, Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 year - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2, Phone consulting - 1 year - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3, Web knowledge base access - 1 year, Web support - 1 year
Service Availability
24 hours a day / 7 days a week
Service Response Time
30 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support