Tech specs
Brand
VMware
Product Line
VMware Carbon Black Cloud Endpoint
Model
Advanced
Manufacturer
Vmware
Operating System Family
Windows
Software Main Type
Subscription license
Software Sub Type
Online & appliance based services - cloud security solution
License Quantity
1 endpoint
License Type
Subscription upgrade license
License Validation Period
5 years
Licensing Details
Not to Russia and China, US Data Center
Retail / Licensing
License
Bundle Support
VMware SaaS Production Support and Subscription
Category
Online & appliance based services
Installation Type
Hosted
Packaged Quantity
1
Upgrade Details
VMware Carbon Black Cloud Endpoint Standard
Upgrade from
Standard
Hosted Service Type
SaaS
Integrated System
New releases update
Application
E-mail consulting - 5 years / 30 contacts, Emergency phone consulting - 5 years / 30 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 5 years, Phone consulting - 5 years / 30 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 5 years / 30 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 5 years / 30 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 5 years, Technical support - 5 years - severity critical, Web knowledge base access - 5 years, Web support - 5 years