Tech specs
Brand
VMware
Product Line
vFabric Hyperic
Manufacturer
Vmware
Operating System Family
AIX, FreeBSD, HP-UX, Linux, MacOS, NetBSD, OpenBSD, Solaris, Windows
Software Main Type
Subscription license
Software Sub Type
Network - monitoring & performance management
License Price Levels
Tier 2
License Quantity
1 machine
License Type
Term License
License Validation Period
3 years
Retail / Licensing
License
Bundle Support
3 Years VMware Production Support & Subscription Service
Category
Networking applications
Packaged Quantity
1
Integrated System
New releases update
Application
E-mail consulting - 3 years / 18 contacts, Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 3 years, Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 3 years, Technical support - 3 years - severity critical, Web knowledge base access - 3 years, Web support - 3 years