Tech specs
Brand
Unitrends
Product Line
Unitrends
Model
Platinum
Manufacturer
Unitrends
Software Name
Unitrends Enterprise Backup
License Quantity
1 TB Replicated Capacity
Installation Type
Locally installed
Packaged Quantity
1
ENERGY STAR Certified
No
Coverage Period
3 Years
Service & Support Details
E-mail consulting - 3 years, Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 3 years - response time: 10 hours - availability: 24 hours a day / Monday-Sunday - severity level 4, Phone consulting - 3 years - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - 3 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3, Web knowledge base access - 3 years, Web support - 3 years
Service Availability
24 hours a day / 7 days a week
Service Sub Type
Phone consulting
Limited Warranty
Technical Support (Renewal)