Tech specs
Brand
Singlewire
Product Line
Singlewire Software Maintenance Services
Manufacturer
Singlewire
Software Name
InformaCast Advanced
License Price Levels
Tier B
License Quantity
1 endpoint
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
E-mail consulting - 1 year - availability: business hours, New releases update - 1 year, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4, Web knowledge base access - 1 year
Service Availability
24 hours a day / 7 days a week
Service Response Time
30 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support
