Tech specs
Brand
SAP
Product Line
SAP Enterprise Support
Manufacturer
Business Objects
Software Name
SAP Sybase ASE Small Business Edition
License Quantity
1 server, 5 seats
Licensing Details
32-bit
Retail / Licensing
Maintenance
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 year
Service & Support Details
E-mail consulting - 1 year availability: 24 hours a day / Monday-Sunday, New releases update - 1 year, Phone consulting - 1 year - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 year - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 2, Web knowledge base access - 1 year, Web support - 1 year availability: 24 hours a day / Monday-Sunday
Service Availability
24 hours a day / 7 days a week
Service Sub Type
Phone consulting
Integrated System
Technical support