Tech specs
Brand
Quantum
Product Line
Quantum StorageCare
Model
Bronze Support Plan Zone 1
Manufacturer
Quantum
Product Supported
Tape drives
Covered Configurations
3U Control Module, 50 licensed slots, no tape drives
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
Extended service agreement - parts - 1 year - shipment - Customer Replaceable Units, Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday - non-Customer Replaceable Units, New releases update - 1 year, Product info support - online training - 1 year, Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next Business Day
Service Sub Type
Parts and labor
Limited Warranty
Extended Service Agreement (Uplift/Renewal)
Compatibility Specs
P/N: LSC33-BSJ0-001A