Tech specs
                    Brand
                    VMware
                  
                  
                    Product Line
                    VMware Support and Subscription
                  
                  
                    Model
                    Production
                  
                  
                    Manufacturer
                    VMware EUC Products
                  
                
                    Software Name
                    VMware Workspace ONE Standard
                  
                
                    License Quantity
                    1 Device
                  
                
                    Installation Type
                    Locally installed
                  
                  
                    Packaged Quantity
                    1
                  
                
                    Coverage Period
                    1 Year
                  
                  
                    Service & Support Details
                    E-mail consulting - 1 year / 6 contacts, Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 1 year, Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 1 year, Technical support - 1 year - on-site - severity critical, Web knowledge base access - 1 year, Web support - 1 year
                  
                  
                    Service Availability
                    24 hours a day / 7 days a week
                  
                  
                    Service Response Time
                    30 min
                  
                  
                    Service Sub Type
                    Emergency phone consulting
                  
                  
                    Limited Warranty
                    Technical Support