Tech specs
Manufacturer
Nutanix
Brand
Nutanix
Product Line
Nutanix
Model
Production
Packaged Quantity
1
Class of Equipment
Servers
Type
Extended service agreement
Service Included
Parts and labor
Full Contract Period
5 years
Location
On-site
Response Time
Next business day ( for requests before 3:00 p.m.)
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labor - 5 years - on-site - response time: next business day ( for requests before 3:00 p.m.) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, New releases update - 5 years, Product info support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 1, Technical support - phone consulting - 5 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - priority 2, Technical support - phone consulting - 5 years - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3, Technical support - remote monitoring - 5 years, Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
Compatible With
Nutanix Xtreme Computing Platform NX-1065-G6