Tech specs
Brand
NetScout
Product Line
NetScout MasterCare
Manufacturer
NETSCOUT
Software Name
nGeniusONE for Linux
Licensing Details
License only
Retail / Licensing
License
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
E-mail consulting - 1 year - availability: business hours, New releases update - 1 year, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 year - response time: 1 hour - availability: business hours - severity level 2/3/4, Phone consulting - 1 year - response time: 5 business days - availability: business hours - severity level 5, Web knowledge base access - 1 year
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support