Tech specs
Brand
NetMotion
Product Line
NetMotion
Model
Premium
Manufacturer
NetMotion
Software Name
NetMotion Mobility
Retail / Licensing
Maintenance
Electronic Distribution
Yes
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
2 Years
Service & Support Details
E-mail consulting - 2 years, Major upgrades - 2 years, Minor upgrades - 2 years, Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - 2 years - response time: 30 business days - availability: 17 hours a day (12:00 AM - 5:00 PM) / Monday-Sunday - severity level 4, Phone consulting - 2 years - response time: 8 hours - availability: 17 hours a day (12:00 AM - 5:00 PM) / Monday-Friday - severity level 3, Phone consulting - 2 years - response time: live call transfer - availability: 24 hours a day / Monday-Sunday - severity level 1, Web knowledge base access - 2 years, Web support - 2 years
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support (Renewal)
