Tech specs
Brand
Infoblox
Product Line
Infoblox
Model
Premium Maintenance
Manufacturer
Infoblox
Software Name
Infoblox Trinzic Software Bundle, DDI and Grid
Retail / Licensing
Maintenance
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
Knowledge base access - 1 year, New releases update - 1 year, Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 4, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3, Web support - 1 year - availability: 24 hours a day / Monday-Sunday
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support
Compatibility Specs
P/N: TE-2225-SWB-NS1GD