Tech specs
Manufacturer
HP 3Par Products
Brand
HPE
Product Line
HPE Proactive Care Advanced
Model
24x7 Service with Defective Media Retention
Packaged Quantity
1
Class of Equipment
Complicated network devices
Type
Extended service agreement
Service Included
Parts and labor
Full Contract Period
3 years
Location
On-site
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Defective media retention - 3 years, Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday, New releases update - 3 years, Product info support - web knowledge base access - 3 years, Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 3 years
Compatible With
P/N: Q2S13A, Q2S13B
