Tech specs
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Critical Service
Manufacturer
HPE Simplivity
Software Name
HPE SimpliVity 380 G Software
License Quantity
2 processors, 21 TB capacity
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
3 Year
Service & Support Details
New releases update - 3 years, Outage management - 3 years - severity level 1, Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2/3, Phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Service Availability
24 hours a day / 7 days a week
Service Response Time
15 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support