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HP Care Pack - Service

$399.99
Mfg # U9JT2E CDW # 4290997

Know your gear

Deploy with confidence. HP Installation Service gives you the assurance that your products are off to a solid start, installed by an HP specialist following the manufacturer's guidelines. This service includes the basic installation of HP-branded hardware and software, plus HP-supported products from other vendors that are sold by HP or by HP authorized resellers.

Features

Avoid the hassle of setting up your printer Keep your IT people focused on core business tasks while you avoid the hassle of setting up your own printer. Plus, you get the added assurance your product has been expertly installed by a certified HP technical specialist.

$399.99
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(5)
Availability: In Stock
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Difficult Installation Experience
Getting an installation appointment was difficult. First you have to work with the Small Medium Business (SMB) Inbound Sales and the Care Pack Registration Team to register the printer and, unbeknownst to the SMB Inbound Salesperson, also register an "Installation Care Pack" which apparently only the SMB Inboun
I KEEP GETTING ERROR MESSAGES
I KEEP GETTING ERROR MESSAGES, DO I CALL WAYNE BACK OR DO I HAVE TO GO THROUGH HP CARE PACK
VEry Poor Delivery
The delivery of the printer was supposed to be white glove, delivered into my home office. Instead a FedEx Freight delivery truck showed up and the guy would not drive up my very and wide driveway to deliver the printer. He wanted to leave my new 250 lb. printer on the road below my home--out in the rain! I had
Totally Useless!
HP takes my money for INSTALLATION but then you can't get ahold of anyone to actually set up the appointment! I've been on hold and switched around for over TWO HOURS! I paid you $299 to come set this up. This is totally an unacceptable business practice that you have here! Unethical, also.
Incentivized Review (Incentive offered for this review)
poor customer service
Buying equipment from HP was absolutely painful. Extremely poor customer service, not knowing what is next and process and they leave you with no direction. It's been more than 2 weeks I purchased it, more than 3 days very expensive printer and fax machine (the best they offered) sitting in the box at the front
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