Tech specs
1-8 of 335 reviews
What is our primary use case? My main use case for this product is a firewall. What is most valuable? I appreciate the ease of use, ease of setup, and the different abilities it has. I have been very pleased with it over SonicWall. The interface of Fortinet FortiGate is a lot easier to use and more robust, plus their VPN option is much better; SonicWall is ridiculously slow. I have been very happy with the effectiveness of the unified SASE for providing consistent security policies across multiple locations. It has positively impacted my organization by freeing me up regarding administration; I spend a lot less time on administration. It probably saves me about 30 to 45 minutes a week. What needs improvement? They could continuously focus their improvements on network perimeter security, as that's what they're best at. For how long have I used the solution? I have had four years of experience with Fortinet FortiGate, going on four, possibly five. I cannot remember if we switched over to them in 2020 or 2021, but I think it was 2020. What do I think about the stability of the solution? Fortinet FortiGate is very stable. I don't have any issues with Fortinet FortiGate freezing up or needing frequent restarts. The firmware updates are automatic, and I have just been really happy. What do I think about the scalability of the solution? While we're a single office with a single server, I can say that it can definitely be scaled up. How are customer service and support? I had a little help from Fortinet FortiGate support, but other than that, it was just me deploying it. I would rate their support a 10; they're fantastic. Their knowledge makes them fantastic; if they had to research something and get back to me, it was very quick, and usually I get an answer right away. How would you rate customer service and support? Which solution did I use previously and why did I switch? The unit itself is probably comparable in price, maybe a little more expensive than SonicWall; however, the yearly maintenance is quite a bit more, but it is more robust and worth it. How was the initial setup? For a firewall, the initial setup was pretty straightforward for us. What about the implementation team? I had a little help from Fortinet FortiGate support, but other than that, it was just me deploying it. What other advice do I have? I believe all use cases could work for this solution. For us, Fortinet FortiGate is deployed on-premises. We purchased Fortinet FortiGate through a Fortinet reseller. Their knowledge makes them fantastic; if they had to research something and get back to me, it was very quick, and usually I get an answer right away. I would rate Fortinet FortiGate an 8 or a 9 overall; everything always has room for improvement, but I'm pretty pleased with it. Which deployment model are you using for this solution? On-premises If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: My company does not have a business relationship with this vendor other than being a customer.
What is our primary use case? We deployed Fortinet FortiGate SD-WAN into one of our customers, and they are satisfied. We utilized Fortinet FortiGate's data center solution; we took in three units: FortiGate ADC 1101 and 2600, and we deployed them into a customer, with no issues so far. The impact of these services on data center protection at scale is still on the launch side; the production will be up maybe this month, but so far, there are no issues. What is most valuable? The best features I have already seen in Fortinet FortiGate are the automatic updates, the easiness of deployment, and the capacity. These three features are the best. What needs improvement? A shorter response time when we have questions could improve Fortinet's first-level support quality. The knowledge base is comprehensive, so that is okay. For additional features that could make Fortinet FortiGate even better in the future, they have the SD-WAN, but I do not know if they have quantum VPN. I saw one brand that has a quantum random number generator, so maybe that could enhance security, along with a smaller version of their product to fit into the budgets of smaller departments. For how long have I used the solution? I have been dealing with Fortinet FortiGate since April. What do I think about the stability of the solution? I think Fortinet FortiGate is overall stable. What do I think about the scalability of the solution? There are a lot of people using it, maybe more than a thousand. How are customer service and support? The technical support by Fortinet is okay; they are very responsive, and they know what they are doing. If you ask them questions, they can easily answer. How would you rate customer service and support? Which solution did I use previously and why did I switch? I have no experience working with any other firewalls before using Fortinet FortiGate. What about the implementation team? I was not a part of the technical team that deployed Fortinet FortiGate for integrating SD-WAN capabilities. I am actually with the research team, and I relate the feedback I get from their experience with Fortinet FortiGate. What's my experience with pricing, setup cost, and licensing? The pricing of Fortinet FortiGate is a little pricey from my perspective. It is expensive comparatively to its competitors. The brand has its own price concerning the licensing model of Fortinet FortiGate. Which other solutions did I evaluate? We are dealing with other vendors besides Fortinet; we are constantly searching for brands and comparing their features side by side. Besides Fortinet, we are currently dealing with Palo Alto, Sophos, and my friends also did Check Point and another Korean brand. For Sophos, we are mostly dealing with firewalls. The Sophos products we are dealing with are firewalls. For Palo Alto, we are in the same category with firewalls. What other advice do I have? I would recommend Fortinet FortiGate to others, specifically for larger companies but not for smaller companies because of the price-sensitive Philippine market, where you would not find a lot of companies buying premium products. I do not know if I can see room for improvement in Fortinet FortiGate because I am not so techie myself. I would rate Fortinet FortiGate as a product an eight out of 10. Disclaimer: My company does not have a business relationship with this vendor other than being a customer.
What is our primary use case? We are using Fortinet FortiGate for branch-to-branch connectivity. It handles internet outages, internet breaks to the cloud, and internet connectivity to the internal systems in the branches. What is most valuable? The SD-WAN and VPN tunnels are the best features of Fortinet FortiGate in my opinion. My major workload runs on Fortinet FortiGate, as it serves as the main backbone of the network. What needs improvement? The firmware in Fortinet FortiGate needs improvement. Some firmwares have many bugs, such as filter issues and VPN connectivity problems. Last month, with version 7.4.6, we experienced web filter issues. They need to fix the bugs before releasing firmware. For how long have I used the solution? We have been using Fortinet FortiGate for up to 15 years, and it performs well. What do I think about the stability of the solution? In my opinion, Fortinet FortiGate is a stable solution. What do I think about the scalability of the solution? Fortinet FortiGate's scalability is flexible and scalable. How are customer service and support? The customer service and technical support of Fortinet FortiGate rates seven out of ten. The technical support and RMA process are acceptable. We don't raise many tickets, but when we do, we receive late responses for technical tickets, which is why I rate it seven out of ten. How would you rate customer service and support? Which solution did I use previously and why did I switch? We used Palo Alto and Cisco Meraki before choosing Fortinet FortiGate. How was the initial setup? The initial setup of Fortinet FortiGate is very easy. What about the implementation team? We used in-house resources for our setup instead of an integrator, reseller, or consultant. What was our ROI? We currently have approximately 110 Fortinet FortiGates and 40 managers. Each year we increase by almost 10 to 20 FortiGates. We are also considering FortiSASE and have discussed this with Fortinet FortiGate. We are planning changes in return on investment from this solution this quarter. What's my experience with pricing, setup cost, and licensing? The pricing depends on market competition, which is high because Cisco Meraki and Palo Alto offer similar costs for pricing, setup, and licensing of Fortinet FortiGate. They need to compete with lower margins as prices are getting high for Fortinet FortiGate. Which other solutions did I evaluate? We are currently using Palo Alto and Cisco due to some issues with the Fortinet FortiGate sales people. We have installed equipment in almost four locations, and we are using these three solutions simultaneously. What other advice do I have? We are planning to implement SASE and have already discussed this with Fortinet FortiGate. We are currently only discussing the possibility of using SASE. The integration of SD-WAN capabilities with Fortinet FortiGate has positively impacted application performance. The implementation is straightforward for new users. My experience in integrating SD-WAN capabilities with Fortinet FortiGate has been excellent, rating it 10 out of 10. Overall, I rate Fortinet FortiGate 9 out of 10. Which deployment model are you using for this solution? On-premises If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: My company does not have a business relationship with this vendor other than being a customer.
What is our primary use case? The main use cases for Fortinet FortiGate usually include security to filter traffic to inside the network, load balancing and QoS for the user side, as well as Zero Trust Network Access, allowing users outside and inside the network fabric to connect to our application that is under the firewall. What is most valuable? The most useful features in Fortinet FortiGate are the security features, where we can analyze what kind of traffic is inside our network, and we also utilize ZTNA for limiting and managing our network access. What needs improvement? The issue with Fortinet FortiGate is the many security CVEs around; I have read there are probably multiple critical CVEs above 9.0 in Fortinet FortiGate products. There appear to be fewer issues with other brands such as Palo Alto or Check Point, but especially with Fortinet FortiGate, there are many vulnerabilities that can be found. The way we manage this is by applying updates whenever new ones are available, but the high critical CVEs generate concern, as we buy security products for our safety and when we find that attackers can easily breach them, it makes us question the safety of the product itself. I hope we can deploy the product in an active-active configuration since we currently have two units in an active and passive setup. There are limitations when trying to install it with active-active, but we hope to run it that way. For how long have I used the solution? I have been working with the Fortinet FortiGate firewall for two years. What do I think about the stability of the solution? Stability wise, Fortinet FortiGate is quite good; we rarely have issues with stability, and compared to the previous solution we had, which was much worse, Fortinet FortiGate has had no issues so far. What do I think about the scalability of the solution? Fortinet FortiGate is not very scalable. We use the appliance, and once we are out of capacity, we have to buy a new one, as there is no way through scalability. I would rate scalability as a seven out of ten. How are customer service and support? I rarely use customer support, but there are a few cases where I tried to reach out before, and it was handled and closed properly, so I had no issues. I would rate the support as nine, based on my experience. How would you rate customer service and support? Which solution did I use previously and why did I switch? The previous solution we used was Sophos. Sophos had stability problems. How was the initial setup? The setup is not complex. It's quite straightforward. What was our ROI? The return on investment after implementing Fortinet FortiGate has been quite okay, allowing us to get the value of what we paid for. The benefit is more like we are buying insurance. All of the security products may be optional, but having them helps us feel safer and assures us that our network is protected from attackers. What's my experience with pricing, setup cost, and licensing? It's affordable. We usually pay about 10K USD annually for the license on a yearly basis. What other advice do I have? We have experience with integrating SD-WAN capabilities in Fortinet FortiGate. It is only useful if we have multiple internet operators; if we use a one-to-one connection, there are no benefits. Some of our sites do have multiple internet access, allowing us to use SD-WAN to manage the connection, making it easier to treat it as a single connection while SD-WAN helps manage and load balance between those two. We do not use Fortinet Unified SASE now, but we are considering implementing it. In the data center, we actually have another solution, but Fortinet FortiGate is used only for our customer-facing side. My advice to those planning to use Fortinet FortiGate is to check for updates often. We had several issues before due to the firmware we used, but after upgrading to the 7.4 firmware, a lot of issues were resolved just by applying the update regularly. Actually, compared to other firewalls, it is on the very affordable side. I would rate Fortinet FortiGate an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company does not have a business relationship with this vendor other than being a customer.
What is our primary use case? We're working with Fortinet FortiGate firewalls, network devices, and Wi-Fi, specifically for Wi-Fi and networking. What is most valuable? The best features of Fortinet FortiGate include the flexibility of hybrid cloud capabilities and the way they are structuring their multi-tenancy and for managed services, along with manageability. The services have improved data center protection at scale because we have standardized, and it's all more manageable. What needs improvement? Technical support would probably be an area for improvement, particularly around the extensibility of hybrid multi-cloud integration with AI. I have faced some issues with technical support, particularly with the speed of response not being so quick at times. We also want to improve the partnership program, as it is not flexible enough for global companies. The partner program's level of certification and commercial commitment is not really well-suited for global partners. For how long have I used the solution? I have been using Fortinet FortiGate for many years now. How are customer service and support? I would rate their technical support as a six. How would you rate customer service and support? How was the initial setup? The implementation and initial setup of Fortinet FortiGate depends on various factors and is not straightforward. The person who implements it needs to know what they are doing and should be certified on how to implement it. However, if you know what you're doing, it's more straightforward than most other products. What about the implementation team? Fortinet provides training as part of our partner program. What was our ROI? I have seen a return on investment, more or less. What's my experience with pricing, setup cost, and licensing? My experience with pricing is good; we're sorting out our global partnerships. Before I joined the company, we had a pricing problem because the partnership was not set up correctly, but now I've managed to get that sorted out and hopefully, that will resolve the issue and lead to better pricing globally. Which other solutions did I evaluate? For a firewall perspective, your next option would probably be Palo Alto or Check Point, but Fortinet has made significant improvements to go ahead in that space. I think your closest contender right now is probably Palo Alto. What other advice do I have? I would recommend Fortinet FortiGate to most organizations. I would rate Fortinet FortiGate overall as an eight. Which deployment model are you using for this solution? Hybrid Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: My company has a business relationship with this vendor other than being a customer.Partner
What is our primary use case? We use Fortinet FortiGate as edge protection for the customer site. Right now, we are trying FortiNAC before deploying it for our customer. We link Fortinet FortiGate Firewall to our SIEM solution. We have a cybersecurity department, and we aggregate all the logs of the firewall, the proxy, the PC, virtual machine, and other systems. What is most valuable? The interest of the Fortinet FortiGate appliance is the ability to manage quickly and easily the different functionalities. It's easier to use rather than Palo Alto, for example. AI should be a good improvement. The only difficulty that I have today with the Fortinet FortiGate is that on the Forti appliance, there are many functionalities. What needs improvement? As we are trying FortiNAC right now, there is some improvement needed on the product. For the rest, perhaps having more packages would be beneficial. We do not use FortiManager for our own usage. We have developed some scripts using Ansible and we automate everything. For how long have I used the solution? We have been using the solution for more than 10 years. What do I think about the stability of the solution? The question concerns failures on the appliance or security breaches. What do I think about the scalability of the solution? Not all functionalities are scalable. How are customer service and support? The access to the support is good. When specific information or professional services support is needed, the professional services are very expensive. How would you rate customer service and support? How was the initial setup? Most of the time we are implementing the UTP service. What about the implementation team? The implementation is handled by my team. They are involved in the deployment for the customer and use it day by day. We have three people dedicated to the security part on the Fortinet FortiGate and roughly eight people working on it in the security team. What's my experience with pricing, setup cost, and licensing? The cost reduction potential exists but is difficult to quantify. Which other solutions did I evaluate? Fortinet is increasing its value in this area. It's easier to use compared to Palo Alto. What other advice do I have? The functionality is acceptable but nothing really impressive. For some customers, we are using Fortinet FortiGate, FortiNAC, FortiAnalyzer. FortiMonitor is used for one customer. For FortiMonitor it's FortiAnalyzer. We don't use FortiAnalyzer on AWS. For both, we need the approval of the head office. On a scale of 1-10, I would rate this solution between seven and eight. Which deployment model are you using for this solution? On-premises If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Amazon Web Services (AWS) Disclaimer: My company has a business relationship with this vendor other than being a customer.Integrator
What is our primary use case? The main work for Fortinet FortiGate is the SD WAN solution. They have a good SD WAN solution with the FortiAnalyzer and FortiManager. The company has more than one site, forty-five sites, so we need to connect it altogether. What is most valuable? The main feature in Fortinet FortiGate is the SD WAN functionality. Based on my experience, it was very easy to integrate Fortinet FortiGate with SD WAN. The benefits Fortinet FortiGate provides include easy connectivity, user-friendliness, scalability, and easy configuration management. What needs improvement? I believe Fortinet can make Fortinet FortiGate better with reduced costs, free certification, and improved security. For how long have I used the solution? My experience with Fortinet FortiGate is approximately five to six months. What do I think about the stability of the solution? I would rate the stability of Fortinet FortiGate as eight because there are other solutions that are more secure and more capable. What do I think about the scalability of the solution? When talking about scalability for Fortinet FortiGate, I would rate it as nine or higher. How are customer service and support? We have not needed technical support from Fortinet until now. How would you rate customer service and support? Which solution did I use previously and why did I switch? We moved to another vendor. We first moved to Cisco firewall, and then about six months ago, we moved to Fortinet FortiGate. How was the initial setup? The initial setup for Fortinet FortiGate was simple. We worked with another vendor, and it was easy to configure and migrate with our current infrastructure. What about the implementation team? We implemented through a vendor, through a third party. What was our ROI? There is a feature inside Fortinet FortiGate for AI and ML. What's my experience with pricing, setup cost, and licensing? The Sophos XG was only for one branch. We mainly have a HQ Cisco Firepower FMC. I believe Fortinet FortiGate is easier. Which other solutions did I evaluate? There is a feature inside Fortinet FortiGate for AI and ML. What other advice do I have? It is acceptable for my feedback about Fortinet FortiGate on PeerSpot to be with my personal name as a personal opinion without contact details or company name. I am interested in being a reference for the vendor for Fortinet FortiGate, and it would be fine if the vendor contacts me with questions about my review. In the future, I might have colleagues who can provide reviews about Fortinet FortiGate. We plan to work with Fortinet Unified Sassy. I can recommend Fortinet FortiGate to other users. I rate Fortinet FortiGate a nine out of ten overall. Which deployment model are you using for this solution? On-premises Disclaimer: My company does not have a business relationship with this vendor other than being a customer.
What is our primary use case? We deal with messaging, specifically A2P, P2P, and RCS, a rich communication service. We use Fortinet FortiGate 500, 600, and 900E, which are mainly used for data center activities. How has it helped my organization? Fortinet FortiGate has helped us significantly in many ways. Previously, we had multiple data centers interconnected over IPsec tunnels. Each IPsec tunnel was individual, and if that tunnel went down, manual intervention was needed to reroute the traffic to the available path. To avoid such cases, I introduced the SD-WAN concept using ADVPN (auto-discovery VPN). With this solution, I have almost four sites where critical traffic flows, avoiding many impacts. The reason we prefer Fortinet FortiGate SD-WAN is that it enables automatic establishment of the next available VPN if any connectivity goes down, ensuring all hub and spoke connectivity flows through the hub. Using ADVPN, spoke-to-spoke communication is established so that hub bandwidth or hub firewall does not get overloaded. What is most valuable? The best features in Fortinet FortiGate are the SD-WAN, IPsec tunnel, and the SSL VPN. It is very user friendly, and we can integrate multiple underlay links to the firewall. From there, you can manage it, and by using this SD-WAN concept, the device itself will make decisions about which path to take to reach the destination. If there are any issues on the desired path, it will automatically select the best path based on the configuration defined in the SLAs. This feature is particularly impressive. Before introducing SD-WAN, I had perimeter devices such as independent routers where intelligent routing across the underlay links was not possible. It is very informative and easy to implement. The GUI is very user friendly. Using this solution, we can easily integrate security profiles based on needs and requirements of internal stakeholders to avoid malicious traffic or security-related issues. When onboarding any Fortinet FortiGate to your production platform with active internet connectivity, the device connects to FortiGuard to fetch all signatures and behavioral patterns based on your security policy. It detects anomalous traffic and packets undergo deep inspection. If there are any anonymous or malicious activities, it immediately blocks them based on defined policy actions and alerts the end user and network administrator via FortiManager or via the cloud. What needs improvement? I don't have any areas for improvement in terms of features. With the introduction of AI/ML, they are performing behavioral pattern checks in terms of security. They have removed the SSL web-based and tunnel-based features, and they are improving in many aspects including the UI. However, throughout this year, their support has been very poor. For how long have I used the solution? We have been using Fortinet FortiGate for more than 10 years. What do I think about the stability of the solution? It's stable. I would rate it a ten out of ten for stability. What do I think about the scalability of the solution? It's scalable. I would rate it a ten out of ten for scalability. We have clients with more than 2,000 users. How are customer service and support? Their support needs improvement. When raising a service request on the portal, it normally takes two to three days for a response. Even for production issues, they do not initiate contact. The customer has to call the TAC before they schedule calls, which is problematic. How would you rate customer service and support? Neutral How was the initial setup? The deployment is very easy. People who are familiar with Fortinet FortiGate can implement it through CLI and GUI. It is very user-friendly for deploying complex configurations. There is also a tool called FortiExporter, which can convert all configurations from any OEM to Fortinet FortiGate. It doesn’t require much maintenance. The only maintenance activity required is firmware updates. What was our ROI? We have approximately 84 devices in production, demonstrating our investment in Fortinet FortiGate and its usefulness in many ways. We have invested almost 60% to 70% in Fortinet FortiGate as we don't have any other firewall apart from it. In some cases where we had Palo Alto, we removed it and purchased Fortinet FortiGate. We are using Fortinet FortiGate as our production firewalls in our organizations, corporate offices, and all locations. What's my experience with pricing, setup cost, and licensing? It's economical. What other advice do I have? In terms of cost, features, and security, everything is top-notch. I would recommend everyone to use Fortinet FortiGate instead of purchasing expensive firewalls such as Palo Alto and other OEMs. It is more economical and provides more flexibility and granularity in terms of access. Fortinet is a market leader. It is phenomenal in terms of price and kind of services. I would recommend Fortinet FortiGate to others. I would rate it a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company does not have a business relationship with this vendor other than being a customer.
