Tech specs
Manufacturer
Project Rad Warranties
Brand
Dell
Product Line
Dell
Model
Upgrade from 3Y Next Business Day to 5Y ProSupport
Packaged Quantity
1
Class of Equipment
Notebooks
Type
Extended service agreement
Service Included
Parts and labor
Full Contract Period
5 years
Location
On-site
Response Time
Next business day
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 24 hours a day / Monday-Sunday, Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday, Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday, Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday