Tech specs
What do you like best about the product?
Fast Issue Resolution - When an end user has an issue, DRE helps you solve it fast. Avoid long connection or software response times. Unattended Support - Don’t bother an end user unnecessarily; resolve their issues from behind the scenes. From Anywhere to Everywhere - Get quick remote access from Windows, Mac OS X, or Linux to any desktop or mobile device such as Android or iOS. High-Resolution Support - Crystal-clear visibility in HD, scaled by the capability of your network.
What do you dislike about the product?
I am able to do a lot of the work needed but there are a few areas which need improved. I am not able to go fully away from LogmeIn.com because there is still one thing it does which dameware doesn't. Otherwise its a near perfect product.
What do you like best about the product?
The ease of use and number of features. Always working great!
What do you dislike about the product?
It does not look that great, but it's OK.
What do you like best about the product?
The delay and loading and error message pops.
What do you dislike about the product?
Way of giving me on the options for tools
What do you like best about the product?
Relatively lightweight, easy to maintain, and versatile, as it has different modules.
What do you dislike about the product?
Licensing is a bit pricy, but it is worth it.
What do you like best about the product?
Dameware has been around a long time and works well for remote support
What do you dislike about the product?
The downside I had intermittent issues with control
What do you like best about the product?
DameWare is really easy to setup and use for remote assist when it comes to helping out members of my team.
What do you dislike about the product?
The only thing I would like to see, is it remembers my last selection when it comes to login/password options.
What do you like best about the product?
The central server mode was easy for admin of the system. Users could be quickly added by Active Directory group or by single users. The service could be installed remotely without any presence directly at the machine. As long as the PC name was know and an admin account was used, a connection was made.
What do you dislike about the product?
The PCs that could be connected MUST be on the same LAN. We needed to support machines at a subcontractor but could not utilize DMRC for the remote connection. File transfer with DMRC is not a simple task either.
What do you like best about the product?
The one thing I like most is we can remote into any devices like Mobiles, Tablets, Laptops Easy to connect and communicate with people with the Dameware Remote and Chat option
What do you dislike about the product?
I had a few issues times with the Cursor, When I click on one point it just shows in a different area Sometimes it doesn't reconnect after the system reboot
