Tech specs
Brand
Citrix
Product Line
Citrix Customer Success Services
Model
Priority
Manufacturer
Citrix NetScaler
Software Name
Citrix ADC VPX/BLX
License Quantity
1 additional instance
Installation Type
Locally installed
Packaged Quantity
1
Service & Support Details
E-mail consulting, Inspection, New releases update, Phone consulting - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - response time: 4 business hours - availability: business hours - severity level 3/4, Training, Web support
Service Availability
24 hours a day / 7 days a week
Service Response Time
15 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support