Tech specs
Manufacturer
Cisco SMARTnet New Attach 3YR
Brand
Cisco
Product Line
Cisco Unified Communications
Model
Essential Operate Service
Packaged Quantity
1
Compatible With
P/N: CTS-MX200-K9, CTS-MX200-K9-RF, CTS-MX200-K9-WS
Type
Extended service agreement
Service Included
Hardware replacement and software application support
Full Contract Period
1 year
Location
Shipment
Response Time
Next business day
Service Availability
8 hours a day / 5 days a week
Service & Support
Extended service agreement - hardware replacement and software application support - 1 year - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday, New releases update - 1 year, Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday