Tech specs
Brand
Cisco
Product Line
Cisco Solution Support
Manufacturer
Cisco Systems Deviation
Software Name
Cisco DNA Advantage
License Quantity
Tier 1
License Type
On-Premise license
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Month
Service & Support Details
E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday, New releases update - 1 month, Phone consulting - 1 month - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4, Phone consulting - 1 month - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2, Phone consulting - 1 month - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4, Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday, Web support - 1 month - availability: 24 hours a day / Monday-Sunday
Service Availability
24 hours a day / 7 days a week
Service Response Time
30 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support
