Tech specs
Brand
Cisco
Product Line
Cisco Software Support Service
Model
Enhanced
Manufacturer
Cisco Systems Deviation
Packaged Quantity
1
Service & Support Details
E-mail consulting - availability: 24 hours a day / Monday-Sunday, New releases update, Phone consulting - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4, Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2, Web knowledge base access - availability: 24 hours a day / Monday-Sunday, Web support - availability: 24 hours a day / Monday-Sunday
Service Availability
24 hours a day / 7 days a week
Service Response Time
30 min
Service Sub Type
Phone consulting
Limited Warranty
Technical Support