Check Point Direct Enterprise Support Standard - extended service agreement

Software Subscription includes software product upgrades, service packs, and hot fixes for one full year. Software Subscription guarantees that Secure Virtual Network solutions are kept as current as possible through the latest product enhancements and capabilities. For major product releases, Check Point ships a software upgrade package to Software Subscription customers. For minor software upgrades, service packs and hot fixes are conveniently available for electronic download. Customers requiring Software Subscription coverage for multiple products must purchase and register a Check Point Software Subscription Program for each product.

Standard Support Package is intended for security-conscious companies requiring technical support on business days with a 4-hour response time, plus software subscription services.