Tech specs
Brand
Centrify
Product Line
Centrify
Model
Standard Support
Manufacturer
COMFY KEYBOARD AND SOFTWA
Software Name
Centrify Server Suite Standard Edition
License Quantity
1 system
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
E-mail consulting - 1 year, New releases update - 1 year, Phone consulting - 1 year - response time: 24 business hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - 4 named contacts / severity level 4 and 5, Phone consulting - 1 year - response time: 4 business hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - 4 named contacts / severity level 1, Phone consulting - 1 year - response time: 6 business hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - 4 named contacts / severity level 2, Phone consulting - 1 year - response time: 8 business hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - 4 named contacts / severity level 3, Web knowledge base access - 1 year, Web support - 1 year
Service Availability
9 hours a day / 5 days a week
Service Response Time
4 business hours
Service Sub Type
Phone consulting
Limited Warranty
Technical Support