Tech specs
                    Brand
                    Avaya
                  
                  
                    Product Line
                    Avaya IP Office Support Service
                  
                  
                    Model
                    Remote Technical Support Plus Upgrades
                  
                  
                    Manufacturer
                    Avaya Phone Systems
                  
                
                    Product Supported
                    Complicated network devices
                  
                
                    Packaged Quantity
                    1
                  
                  
                    Pricing Type
                    Prepaid
                  
                
                    Coverage Period
                    3 Years
                  
                  
                    Service Availability
                    8 hours a day / 5 days a week
                  
                  
                    Service Response Time
                    Next Business Day
                  
                  
                    Service Sub Type
                    Advance parts replacement
                  
                  
                    Network Service & Support
                    Extended service agreement - advance parts replacement - 3 years - availability: 8 hours a day / Monday-Friday, New releases update - 3 years, Technical support - web knowledge base access - 3 years
                  
                  
                    Limited Warranty
                    Extended Service Agreement