Tech specs
Brand
AudioCodes
Product Line
AudioCodes Customer Technical Support
Model
9x5 Program
Manufacturer
AUDIOCODES
Software Name
Mediant Server Edition / Virtual Edition Session Border Controller redundant pair
License Quantity
100 additional SIP registered users
License Type
Upgrade License
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
Major upgrades - 1 year, New releases update - 1 year, Phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 7:00 PM) / Monday-Friday, Remote monitoring - 1 year - availability: 9 hours a day (8:00 AM - 7:00 PM) / Monday-Friday, Web support - 1 year - availability: 9 hours a day (8:00 AM - 7:00 PM) / Monday-Friday
Service Availability
9 hours a day / 5 days a week
Service Sub Type
Phone consulting
Limited Warranty
Technical Support