Tech specs
Brand
AudioCodes
Product Line
AudioCodes Customer Technical Support
Model
24x7 Program
Manufacturer
AUDIOCODES
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 Year
Repair Time
10 business days
Service Location
On-site
Service Sub Type
Labor
System
Extended service agreement - labor - 1 year - on-site - repair time: 10 business days - availability: 24 hours a day / Monday-Sunday, New releases update - 1 year, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - severity urgent, Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Limited Warranty
Extended Service Agreement