CDW ServiceNow MANAGED SERVICES
CDW ServiceNow Managed Services Accelerate ROI
Implementing a comprehensive ServiceNow® Solution is just the first step for your business. Look to CDW’s ServiceNow Managed Services to make the most of your investment and streamline operations. Reduce system administration costs, extend your team and focus on developing ServiceNow innovations with greater business impact. ServiceNow management by CDW helps you make the most of your ServiceNow® platform.
Manage every aspect of your ServiceNow platform.
Manage
Solve ServiceNow Maintenance
SmartAdmin
Is your ServiceNow platform being underutilized? CDW’s ServiceNow managed services augment your internal staff and let you focus on maximizing ServiceNow’s impact on your business. We can provide program management for processes and platform governance, implement platform enhancements, oversee maintenance and customer service, and more.
Smart CIP
Regularly scheduled meetings, coaching, training and configuration allow you to proactively improve feature utilization and increase the level of benefits from your ServiceNow solution on an ongoing basis. Accomplish this with a ServiceNow continuous improvement program to ensure your investment drives increasing returns by leveraging best practices in design and process.
SmartTeam Staff Enhancement
Help your internal staff focus their ServiceNow efforts on strategic goals and business growth. Our ServiceNow developers are solely dedicated to your team and can be utilized for a full work week. A team of ServiceNow support specialists backs each and every developer, and they can perform any ServiceNow development or administrative task requested.
SmartScan Health Check
As more applications are implemented within your ServiceNow platform, it is imperative that you continue to optimize for growth and scale without degrading performance. Best-practice configuration ensures that you have efficient upgrades, optimal usability and performance and ease of maintenance. CDW SmartScan evaluates and compares your existing system against ServiceNow best practices to give you a custom-built remediation plan for optimizing your platform.