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ZSCALER PRIVATE ACCESS BUS SUB

Mfg # ZPA-BUS CDW # 4161549

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These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.

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Written by a user while visiting PeerSpot
Cloud-based platform simplifies device and data center management

What is our primary use case? We are not resellers. We are utilizing it. We come from consulting firms, providing it to customers along with services, operational support, implementation support, and more. It involves various users in our organization. What is most valuable? I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support. What needs improvement? There is not much room for improvement. We are users and operational engineers, so we might not have the insight that solution providers have when they compare different solutions. They might be able to identify if something is missing with Zscaler. For how long have I used the solution? I have been using it for three years now. What do I think about the stability of the solution? I would rate its stability as a ten out of ten. It is very high, and it is good. What do I think about the scalability of the solution? It is instant and very flexible according to requirements. How are customer service and support? Customer service is good, you could say. I would rate it a nine out of ten. Sometimes, support takes time since the solution has some bugs that need fixing. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We did not evaluate other options before choosing Zscaler. It was proposed, and we used it. How was the initial setup? The initial setup is easy and user-friendly, engineer-friendly, and environment-friendly. What about the implementation team? There is nothing announced. It is a third-party issue. What was our ROI? The ROI is good. Which other solutions did I evaluate? We did not evaluate other options; this was proposed, and we used it. What other advice do I have? I recommend the solution. It's amazing. I would rate it a nine out of ten. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Written by a user while visiting PeerSpot
Enhanced remote access with advanced web filtering and user-based control

What is our primary use case? We primarily use Zscaler SASE as a web filter to have secure internet connectivity for all our endpoints, users, and branch offices. The agent installed on all endpoints controls individual internet access, ensuring that only approved sites and applications are available for end users. It also blocks access to any website identified as a threat or security-compromised. Additionally, it is used to enable zero trust network configuration, allowing users from their homes to connect to Zscaler Zero Trust network using Zscaler private access component. How has it helped my organization? Zscaler has positively impacted our organization by providing a seamless configuration for remote access needs. Our employees are satisfied with the accessibility, as it eliminates the need for a VPN, allowing users to access required resources from anywhere seamlessly. This enhances user experience significantly. What is most valuable? The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration. The private access configuration is particularly valuable as it allows user-based access control, limiting access to only what is needed for specific users and applications. What needs improvement? The connectivity monitoring part should be included in the core license without any extra charges. As a user, I should be able to see how seamlessly end users are connecting, but currently, this feature is an add-on that requires an additional license fee. For how long have I used the solution? I have been working with Zscaler SASE for approximately over a year now. What do I think about the stability of the solution? The stability of Zscaler SASE has been rated an eight out of ten. There have been issues with some of the edge networks where users were unable to access the internet, which is why it's not rated higher. What do I think about the scalability of the solution? The scalability of Zscaler SASE is rated a ten. As an agile cloud solution, it is easily scalable by adding licenses. However, since we are not a company that frequently adds a lot of users, scalability is not a primary concern for us at this point. How are customer service and support? Customer service and support have been excellent. We typically raise a call via email or using a portal, and the support we receive is very seamless and timely within the SLA. They have been very supportive and provided the necessary solutions and clarifications. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? Before Zscaler, we evaluated other solutions such as Netskope. We chose Zscaler due to its stability and the product roadmap, which were far better. How was the initial setup? The initial setup was somewhat complex due to the need to review and tweak the network configuration, particularly for legacy networks. However, these challenges were resolved through collaboration with multiple vendors and internal teams. What about the implementation team? For deployment, vendor support included two or three resources. Internally, we had one person handle the deployment via Microsoft Intune, and additional internal team members assisted with testing and rolling out to around 2,300 users. In total, there were three people from the vendor and three from our side, although the internal resources were not dedicated full-time. What's my experience with pricing, setup cost, and licensing? The pricing of Zscaler SASE is quite high, rated at nine out of ten. Which other solutions did I evaluate? We considered Netskope before deciding on Zscaler. What other advice do I have? I'd rate the solution nine out of ten. Which deployment model are you using for this solution? Public Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer

Written by a user while visiting PeerSpot
It provides security and is connected to manage the security level, which is good

What is our primary use case? We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data protection, prevention, and lots more features. How has it helped my organization? It has improved our organization’s working process and efficiency. What is most valuable? It has some good data security and WIP features, providing secure Internet access. We get seamless access with our agents and users. It has some fantastic hardware. They have AI-powered integration with in-built features for the scheduler. It provides security and is connected to manage the security level, which is good. What needs improvement? The solution needs to improve a lot of aspects. For how long have I used the solution? I have been using Zscaler Zero Trust Exchange for more than one year. How are customer service and support? I don’t contact the support, but my team usually does. Which solution did I use previously and why did I switch? Previously, I used Citrix. How was the initial setup? The initial setup was straightforward. It took almost three months to deploy, but it was smooth. What other advice do I have? Overall, I rate the solution a nine out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Written by a user while visiting PeerSpot
A reliable and scalable solution that provides good technical support

What is our primary use case? Zscaler Private Access is used for private data. You need to deploy Zscaler Private Access to put security and internal network after you build your application. The solution is used when you build an application and want to provide services to the public. What is most valuable? The most valuable features of Zscaler Private Access are reliability, scalability, and availability. What needs improvement? Zscaler Private Access needs to improve its collaboration with applications without compromising security. The solution needs to improve native security, seamless protection, and user experience. Users should be able to access the solution anytime, and it should be made easy to install and easy to understand. Zscaler Private Access needs to improve its customization. For how long have I used the solution? I have been using Zscaler Private Access for two years. What do I think about the stability of the solution? Zscaler Private Access is a stable solution. I rate Zscaler Private Access an eight out of ten for stability. What do I think about the scalability of the solution? The solution’s scalability is very good. How are customer service and support? The solution’s technical support is good. How was the initial setup? The solution's initial setup is a little bit difficult and depends on your architecture knowledge. What about the implementation team? The solution's deployment time depends on the infrastructure, the number of computers, and the number of employees. What's my experience with pricing, setup cost, and licensing? Zscaler Private Access can be an expensive solution, depending on the license type you will purchase. What other advice do I have? Zscaler Private Access is deployed on-cloud in our organization. I would recommend Zscaler Private Access to other users. Overall, I rate Zscaler Private Access a nine out of ten. Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner

Written by a user while visiting PeerSpot
Offers good stability and zero-trust technologies

What is our primary use case? This is the primary Private Access solution, the VPN solution. What is most valuable? Zscaler brought a new concept to the world or to the networks, basically introducing the zero-trust technologies of the product to bring in the buzzword about it and then make it a norm or create it as a norm. So, this is a product that can give you zero trust when it comes to the VPN solution compared to the legacy VPN. So, it has become a mandate to manage. What needs improvement? Zscaler Private Access does not currently offer the ability to assign static IP addresses, which are necessary for supporting telephony or backend communication. While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future. For how long have I used the solution? I have been using this solution for a year. What do I think about the stability of the solution? It is a stable solution. What do I think about the scalability of the solution? It is a scalable solution. We have around 5,000 end users using this solution. How are customer service and support? The customer service and support are okay. I am not a fan of the service. The response time is long, and the willingness is lacking. They are not eager to support. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? My company used Pulse Secure and SonicWall. With the zero-trust concept coming in across the secure, we wanted to try out Zscaler and see whether it worked well for our organization. So that's the reason we switched to Zscaler. How was the initial setup? The initial setup was easy. What's my experience with pricing, setup cost, and licensing? With the VPN solutions that sort of pretty much expensive. What other advice do I have? I would recommend using the solution. I would rate it around eight out of ten because it is a good product. I don't have any major concerns as such. The competition is not up to the level; Netskope is doing well. Palo Alto and other products have just launched their products within the previous two or three quarters, and the market is yet to try their tech work, but Zscaler is a tested product, and it is doing good. Which deployment model are you using for this solution? Private Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Other Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Written by a user while visiting PeerSpot
Stable product with self-maintenance capabilities and efficient remote access management

What is our primary use case? We use the product to provide secure access to our customer's environment consisting of on-premise and on-cloud applications. How has it helped my organization? Zscaler Private Access simplifies the process of managing remote access. It doesn't require deploying and configuring physical appliances in various locations, similar to FortiGate. What is most valuable? The product's most valuable features are cloud-based services and secure internet access. We don't have to set up any physical appliances. What needs improvement? There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features. For how long have I used the solution? We have been using Zscaler Private Access for a year as a partner. What do I think about the stability of the solution? It is a stable product with self-maintenance capabilities regarding hardware and software patches and policies. What do I think about the scalability of the solution? It is a scalable product. How are customer service and support? The technical support services are good and based on SLA. How would you rate customer service and support? Positive How was the initial setup? The product is easy to integrate. It takes a week to deploy for 1000 users. Which other solutions did I evaluate? Zscaler Private Access provides a limited number of solutions compared to FortiGate and ForcePoint. What other advice do I have? I rate the product a nine out of ten. Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner

Written by a user while visiting PeerSpot
A VPN alternative that delivers a zero trust model

What is our primary use case? The primary use cases for the Zscaler include secure channel access for applications, private file service access, and remote connectivity to the active directory. These are the top three essential functionalities provided by Zscaler. How has it helped my organization? Previously, we utilized HubSpot, which required connecting to our office data center and then reaching other data centers for different applications. Internal private access changed this by allowing us to deploy connectors directly in front of the applications, eliminating the need for a single-site private access connection. What needs improvement? The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week. For how long have I used the solution? I have been working with the solution for the past few months. What do I think about the stability of the solution? I would rate the stability a nine out of 10. How are customer service and support? The technical support is good. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We chose Zscaler because of its superior functionality, especially in terms of its medium capabilities. How was the initial setup? A well planned deployment plan can be executed in fifteen days. Identifying private applications and the users accessing them are the two key components. Discovering the private applications associated with Zscaler is one part, while the other involves determining the number of users accessing these applications, which is crucial for deciding Zscaler’s deployment. I would rate the process of initial setup a five out of 10. What other advice do I have? I would advise evaluating the solutions as per the requirements, and would rate it a nine out of ten. Which deployment model are you using for this solution? Hybrid Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Written by a user while visiting PeerSpot
A VPN alternative that delivers a zero trust model

What is our primary use case? The primary use cases for the Zscaler include secure channel access for applications, private file service access, and remote connectivity to the active directory. These are the top three essential functionalities provided by Zscaler. How has it helped my organization? Previously, we utilized HubSpot, which required connecting to our office data center and then reaching other data centers for different applications. Internal private access changed this by allowing us to deploy connectors directly in front of the applications, eliminating the need for a single-site private access connection. What needs improvement? The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week. For how long have I used the solution? I have been working with the solution for the past few months. What do I think about the stability of the solution? I would rate the stability a nine out of 10. How are customer service and support? The technical support is good. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? We chose Zscaler because of its superior functionality, especially in terms of its medium capabilities. How was the initial setup? A well planned deployment plan can be executed in fifteen days. Identifying private applications and the users accessing them are the two key components. Discovering the private applications associated with Zscaler is one part, while the other involves determining the number of users accessing these applications, which is crucial for deciding Zscaler’s deployment. I would rate the process of initial setup a five out of 10. What other advice do I have? I would advise evaluating the solutions as per the requirements, and would rate it a nine out of ten. Which deployment model are you using for this solution? Hybrid Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.

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