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ZAGG Rugged Messenger Keyboard Folio for iPad 10.5

Mfg # ID9RMK-BB0 CDW # 4710608 | UNSPSC 43211706

Quick tech specs

  • backlit
  • English
  • black keyboard
  • for Apple for iPad 10.5
  • Bluetooth
  • US
  • black case
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Know your gear

Dual Functionality: As a keyboard and case, the Rugged Messenger combines protection and productivity. Rugged Layers of Protection: Tough polycarbonate layers and durable construction protect your device from impact and corner damage and can withstand drops up to 6.6 feet. Two Versatile Modes: The Rugged Messenger is both a keyboard and a case which means you get protection and productivity. Protect your investment while making the most of it. Multi-Device Pairing and Wireless Connectivity: This keyboard toggles between two devices at the same time and allows you to switch back and forth instantly. Plus, there are no wires to get tangled between your devices. Laptop-Style Keys: The Rugged Messenger keyboard provides a comfortable, natural typing experience, instead of cramped pecking on a screen keyboard. Backlit Keys: Backlit keys (available in seven colors) allow you to type easily in low-light conditions. Built-In Stand: Secure your device at multiple viewing angles, whether you want to work or just catch up on your favorite show. Rechargeable Battery: You can type up to two years between charges. The sleep/wake function also helps preserve battery life when the keyboard is not in use. Built-In Holder for the Apple Pencil: The built-in holder stores your Apple Pencil and keeps it within reach for when inspiration strikes.

This item was discontinued on May 10, 2021

We no longer carry (4710608), but we found this replacement for you.

Compare the discontinued item to the replacement item:
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ZAGG Rugged Messenger Keyboard Folio for iPad 10.5 is rated 4.10 out of 5 by 147.
Rated 5 out of 5 by from GOOD RE GOOD
Date published: 2019-12-26T00:00:00-05:00
Rated 5 out of 5 by from Very good product. A little Very good product. A little more challenging to use on your lap then a hinged case but manageable. A lot easier to switch from keyboard to just tablet use however. Very satisfied.
Date published: 2020-08-04T00:00:00-04:00
Rated 5 out of 5 by from My purchase Love it
Date published: 2020-02-14T00:00:00-05:00
Rated 5 out of 5 by from 1 1
Date published: 2020-06-24T00:00:00-04:00
Rated 5 out of 5 by from GREAT CASE AND KEYBOARD GREAT CASE AND KEYBOARD
Date published: 2020-03-11T00:00:00-04:00
Rated 5 out of 5 by from Excellent product Excellent product
Date published: 2019-12-31T00:00:00-05:00
Rated 5 out of 5 by from Review So far, it is working flawlessly. No issues.
Date published: 2020-06-02T00:00:00-04:00
Rated 5 out of 5 by from I am extremely happy with I am extremely happy with the purchase.
Date published: 2020-08-12T00:00:00-04:00
Rated 5 out of 5 by from Just what I needed. To quote Ric Ocasek.....This is Just What I Needed!
Date published: 2019-12-30T00:00:00-05:00
Rated 5 out of 5 by from Keyboard Great keyboard. Works great and is comfortable to type with.
Date published: 2020-05-22T00:00:00-04:00
Rated 5 out of 5 by from Great compliment to my iPad All of the quality that you expect of Zagg
Date published: 2020-06-05T00:00:00-04:00
Rated 5 out of 5 by from Excelent producto It`s excellent. Easy to use and allows me to do many things
Date published: 2020-05-07T00:00:00-04:00
Rated 5 out of 5 by from Great keyboard My girlfriend loves it. It’s protects her new iPad Air and she can carry the pencil too. I will be ordering me one. Great product.
Date published: 2019-12-27T00:00:00-05:00
Rated 5 out of 5 by from Service & delivery as stated! Service & delivery as stated! Easy to use website.
Date published: 2019-12-13T00:00:00-05:00
Rated 5 out of 5 by from GREAT CASE AND KEYBOARD GREAT CASE AND KEYBOARD
Date published: 2020-03-11T00:00:00-04:00
Rated 5 out of 5 by from rugged and good This is the 4th Zagg product I have purchased and it is excellent. Fully protects my I pad and the back support design is a welcome change.
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from Good product. Great customer service! My first Rugged Messenger developed an issue after after 4 years or so, but Zagg was very responsive and made me a replacement offer I couldn’t refuse.
Date published: 2020-06-11T00:00:00-04:00
Rated 5 out of 5 by from Thanks Thanks
Date published: 2020-07-11T00:00:00-04:00
Rated 5 out of 5 by from Zagg review Had to buy another after 2 years. Didn’t use it a lot and seems expensive to replace every 2 years
Date published: 2020-04-13T00:00:00-04:00
Rated 5 out of 5 by from Great protection and keyboard. This is my second one of these protectors.I have loved both of them. I only got this new one to go with my new larger IPad. Great people to talk to to get my order right the first time out.
Date published: 2020-02-01T00:00:00-05:00
Rated 5 out of 5 by from Happy I am very happy with my Zagg keyboard and case. I tried another brand and I am back with Zagg!
Date published: 2022-01-02T00:00:00-05:00
Rated 5 out of 5 by from Refunded with no hassles awesome Refunded with no hassles awesome .
Date published: 2022-01-05T00:00:00-05:00
Rated 5 out of 5 by from Great product This was a replacement unit because my original one (4 years old) got wet and stopped working. It took a long while to wet because I opted for the free shipping. I got it and it works well. One PF the keys “Z” was slightly chipped
Date published: 2021-11-08T00:00:00-05:00
Rated 5 out of 5 by from Love but has issues The bluetooth connecting to my iPad is fickle. But, I love the case, the support for the back of my iPad, and, when finally connected, the keyboard!
Date published: 2021-12-06T00:00:00-05:00
Rated 5 out of 5 by from Very sturdy case. This is Very sturdy case. This is my second one.
Date published: 2021-12-04T00:00:00-05:00
Rated 5 out of 5 by from The materials stink and feel toxic on touch The keyboard’s magnet couldn’t support the iPad in the Zagg case provided in the package and need a keyboard-connected plastic/rubber folder to hold the iPad/case in place. Not a keeper. I had the original Zagg messager keyboard case when I initially purchased the iPad but the hinge wouldn’t last for a year. Prior to that, Zagg used to offer good quality but now it is just another substandard manufacture.
Date published: 2021-12-02T00:00:00-05:00
Rated 5 out of 5 by from Second one I got my first one a few years ago. Wore it out but my ipad was good as new when i changed to the new one. Great protection for this that take their ipad a lot of places.
Date published: 2022-01-25T00:00:00-05:00
Rated 5 out of 5 by from Perfect fit Dependable and sturdy for work and home
Date published: 2021-10-24T00:00:00-04:00
Rated 5 out of 5 by from Say to use, maintain. Excellent Say to use, maintain. Excellent product
Date published: 2021-09-15T00:00:00-04:00
Rated 5 out of 5 by from Improvement needed! Zag no longer makes the “hard body” style. I like to use my iPad while reclining and watching television. This does not fit the bill for getting the iPad to stand at a comfortable viewing position. I like the hinged version better. I had two of those and the problem was the material around the iPad case kept coming apart and wouldn’t hold the iPad in. Otherwise the hinged case was exactly what I wanted. I wish Zagg would come up with another.
Date published: 2021-09-19T00:00:00-04:00
Rated 5 out of 5 by from Awesome keyboard for my ipad This is so convenient to use…im buying another one for my husband….
Date published: 2022-03-25T00:00:00-04:00
Rated 5 out of 5 by from Especially impressed that when my Especially impressed that when my original purchase was mis-delivered by Fed Ex, the customer service representative did an investigation; a reorder was done, and the product sent to me - without a hassle!
Date published: 2022-03-26T00:00:00-04:00
Rated 5 out of 5 by from Rugged This product did not fit my iPad
Date published: 2022-03-20T00:00:00-04:00
Rated 5 out of 5 by from Great rugged case, confused in charging keyboard Sturdy and ergonomic. Easy to take only the iPad if you want to travel light. However, the keyboard suddenly stopped responding -after a month - even though it was paired. Can’t seem to find an LED light that is supposed to tell me if it’s charging. The first zagg I owned had the ribbon supporting the stand break and couldn’t be fixed. This one will be more long lasting, I can tell!
Date published: 2021-10-21T00:00:00-04:00
Rated 5 out of 5 by from Great customer service! Great customer service!
Date published: 2021-03-10T00:00:00-05:00
Rated 5 out of 5 by from Top Top
Date published: 2020-12-21T00:00:00-05:00
Rated 5 out of 5 by from I purchased this type because I purchased this type because the other I purchased (ZAGG) did not hold for a year. It was not under warranty, and is no longer available. I will see if this one holds up to consistent use.
Date published: 2021-01-17T00:00:00-05:00
Rated 5 out of 5 by from Zagg review Had to buy another after 2 years. Didn’t use it a lot and seems expensive to replace every 2 years
Date published: 2020-04-13T00:00:00-04:00
Rated 5 out of 5 by from Great. Great.
Date published: 2021-01-12T00:00:00-05:00
Rated 5 out of 5 by from Good product. Great customer service! My first Rugged Messenger developed an issue after after 4 years or so, but Zagg was very responsive and made me a replacement offer I couldn’t refuse.
Date published: 2020-06-11T00:00:00-04:00
Rated 5 out of 5 by from Nice Case and Keyboard Combo I use my iPad for a lot of work activities. The keyboard is a comfortable size with good tactile feel. Works great for all my needs. Also seems to protect the iPad quite well.
Date published: 2021-04-09T00:00:00-04:00
Rated 5 out of 5 by from Functional & sturdy This is a sturdy case and the keyboard is highly functional. The backlight function is nice in dim igniting, and the keys have a good feel. I like the adjustable angles of the back. The stylus holder at the top is a nice feature. The one downside (for me; for some reviewers, it is a positive) is how easily the iPad can be removed from the keyboard. I think I will get used to that, but for now, it’s kinda bothersome. I’m used to picking up and moving the iPad/keyboard as an open unit still working as I’m walking around and you absolutely can’t do that with this — not sturdy enough. Need to shut the case, move from Point A to Point B and then open it again.
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Badly designed and unreliable This is the second Rugged Messenger I received, after the first one would not charge and the keys kept getting stuck, repeating characters. The replacement does the same thing. Evidently the sticking keys problem is common enough that other people have written blogs about it. Save your money and buy a Logitech.
Date published: 2021-08-02T00:00:00-04:00
Rated 5 out of 5 by from The keyboard itself has a The keyboard itself has a shorter shelf life than expected. The Folio was far superior
Date published: 2021-08-02T00:00:00-04:00
Rated 5 out of 5 by from Great product Great product
Date published: 2021-04-18T00:00:00-04:00
Rated 5 out of 5 by from rugged and good This is the 4th Zagg product I have purchased and it is excellent. Fully protects my I pad and the back support design is a welcome change.
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from Works great Works great
Date published: 2021-05-02T00:00:00-04:00
Rated 5 out of 5 by from i{ad Pro folio This is he best folio/keyboard I have ever purchased. Lighted back drop on keys, “home key” and feel or the keyboard itself. The magnetic backing allows positioning the iPad in any position. Fabulous keyboard, highly recommended.
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from Great keyboard This is the third Zagg keyboard I have purchased, I use it with my iPad Pro. I take my iPad everywhere so I take the keyboard with me every where, it works great. The reason I have had to replace the keyboard a couple of times is because I drip food on it or spill my drink, the keys start to stick. It is a great keyboard and does provide some protection for my iPad. It is a five star product times two !!
Date published: 2021-11-24T00:00:00-05:00
Rated 5 out of 5 by from Just what I needed I was looking for a cover that would protect, had a keyboard, and allowed the iPad to still be removable while being protected. The Messenger does all of that for me. I plan to use this as my entertainment center while in the backcountry off grid during extended weekends camping or when the weather turns bad, I can watch a movie or read a book. Compose notes about the trip etc.
Date published: 2020-05-18T00:00:00-04:00
Rated 5 out of 5 by from Faulty Keyboard This is the 2nd replacement keyboard order since 5/13/21. The initial keyboard backlight key became dislodged and a replacement was sent on 5/30. That keyboard does not perform the basic functions, i.e. battery check, backlighting or color changes. I’ve owned a Rugged Messenger for 3 years and need a replacement because the IPad support is weakening. Is there a chance I can receive a functioning keyboard of request a refund on my purchase.
Date published: 2021-06-08T00:00:00-04:00
Rated 5 out of 5 by from So loving it This was originally a Christmas present for my husband. But it was the wrong size for his iPad. I ordered the correct one. But opted to keep this one since it did fit my iPad. It makes using my iPad like a laptop. Works great!! Definitely recommend it!!
Date published: 2020-02-01T00:00:00-05:00
Rated 5 out of 5 by from Perfect until the keyboard gets wet. I love this keyboard-case. I’m clumsy and when I drop it it doesn’t break. The problem is getting any liquid on the keyboard is a killer. I’ve gone through about 5 of these things in the last couple years. I’ve been looking for a soft silicon like keyboard shield. I have one for my 8 year old PowerBook and it still works like magic. If they sold one, or if I could find one elsewhere this would be a 5 star review.
Date published: 2020-04-06T00:00:00-04:00
Rated 5 out of 5 by from Rugged Messenger Is Wonderful! With fat fingers, I cannot type that easily on my iPhone. I hate typing on the onscreen keyboard. This is a wonderful keyboard allowing for fast texting using real English rather than cryptic spelling! The keyboard quality, magnetic insert, and bluetooth are outstanding!
Date published: 2020-02-01T00:00:00-05:00
Rated 5 out of 5 by from Very good keyboard case I was disappointed that I could not get a Rugged Book (which I have on my old iPad Air), but I must say, the Messenger is a very nice keyboard case for my iPad Air 3. There are aspects of the Book I like better than the Messenger, but the Messenger has some attributes I appreciate over the Book. You can’t have everything in life. I really am pleased with this Messenger and would have no problem purchasing another one if it is available for any new iPad we will be getting for my wife.
Date published: 2020-04-07T00:00:00-04:00
Rated 5 out of 5 by from iPad case with keyboard Well constructed , good looking, very competitive price and the best for the application.
Date published: 2020-02-01T00:00:00-05:00
Rated 5 out of 5 by from Just what I needed I was looking for a cover that would protect, had a keyboard, and allowed the iPad to still be removable while being protected. The Messenger does all of that for me. I plan to use this as my entertainment center while in the backcountry off grid during extended weekends camping or when the weather turns bad, I can watch a movie or read a book. Compose notes about the trip etc.
Date published: 2020-05-18T00:00:00-04:00
Rated 5 out of 5 by from Zagg Rugged Messenger Keyboard for iPad Air (3rd gen) I've only had the keyboard for 2 weeks, but so far so good. The iPad is secured by a good protective case. I like the way it fits behind the keyboard by a magnet. The stand behind the iPad (which is part of the keyboard case) is nice since you can recline the iPad at different angles. With the case closed, everything is well protected. My only concern is how long the plastic on the folding stand will last with taking it down and putting it up multiple times over the course of a year or two. Only time will tell. But overall, a great keyboard case.
Date published: 2020-04-29T00:00:00-04:00
Rated 5 out of 5 by from cracked Cracked easy
Date published: 2020-12-27T00:00:00-05:00
Rated 5 out of 5 by from Functional, Protective Productivity Improver This is the second Rugged Messenger I've bought. I pretty much literally used the first one to death. But aside from "using up" the electronics (the keyboard is no longer usable from using it with the iPad as if it were a laptop), the case has always protected the iPad wonderfully. Unlike other iPad cover/keyboard units, this keyboard doesn't come on automatically when you open the cover. This helps increase battery life, but I had to get used to a delay between striking a key and the keyboard turning on. No big deal, but something to be aware of. The keyboard "feels like" it's about 3/4 sized. I got used to it really easily, and it feels very natural to type on. Having a "real" keyboard makes many things you might do with an iPad much easier. The on-screen keyboard doesn't offer a cursor function; precisely moving the cursor to where you want to add text is awfully challenging for me with the on-screen keyboard. And the keyboard has volume keys! Using the iPad's volume buttons is OK, but it's much quicker to just press the "mute" key. The keys will show skin oil after a bit, but just cleaning them with a dry, lint-free cloth takes care of that. Also the outside of the Messenger will show some contact with desk/table/etc. surfaces - a damp cloth cleans it well. This is a very useful, very dependable addition to my iPad Air 3, and will be just as useful with the iPad Pro.
Date published: 2021-12-01T00:00:00-05:00
Rated 5 out of 5 by from Very disappointed I had a Zagg iPad case w/ keyboard and iPen holder for years and was very satisfied. It was wore-out and some of the keys no longer worked so I recently purchased the same model. Unfortunately, the design appears to have changed as the magnet does not hold the screen in place when the keyboard is folded under. I cannot use and am looking for another case. Very disappointed as the previous case had worked great.
Date published: 2021-12-17T00:00:00-05:00
Rated 5 out of 5 by from Haven't received the merchandise So far customer service as been alright. But instead of getting The Rugged Messenger for iPad, I received a Co2 cartridge. I don't even know what it's used for. It's certainly not useful to me. Honestly I wouldn't be more surprised if I had received a Zebra instead of the keyboard/case. BTW my iPad is only 9.7. If you can fix this before you send it out that would be greatly appreciate. Customer service is working the first issue which is to return the Co2 cartridge. So don't start jumping up and down yet.
Date published: 2022-01-29T00:00:00-05:00
Rated 5 out of 5 by from Your representative on the phone Your representative on the phone helped me get the keyboard case to my Ladyfriends Ipad after having the wrong size. The gentleman was a great help!
Date published: 2022-01-09T00:00:00-05:00
Rated 5 out of 5 by from Rugged Messenger Cover for iPad Pro 10.5 My previous same keyboard with Zagg, space bar stopped working, reordered another one. Previous one has all keys light up, when I turned it on, all keys lite up. This new one, not so much. Very limited keys light up, off/on button does not light up. Called customer service and asked their procedures, do I send it back for replacement? They indicated I need to pay $9.95 for shipping (after I complained for their product not meeting expectations, he reduced to $4.95) I still complained, why should I have an expense for a product that is advertised with backlit lighting not meet expectation! I really like this keyboard, easy to use so I guess I use this one until need for replacement and will definitely be shopping for another company. Zagg not so good on this one!!!
Date published: 2021-09-11T00:00:00-04:00
Rated 5 out of 5 by from Misfit defect or ? Purchased my new rugged messenger case and keyboard and wa disappointed with it. Seems the Oder from it is annoying and the fit isn’t exact. My old one you could just close it and my pad would shut down. This you have to fumble with it to make that happen. Nit real happy about this and the Oder. The Oder I thought would wear off but it hasn’t yet. Maybe it’s a defective item. Not sure. It does seem so be a little off from a perfect fit.
Date published: 2021-09-15T00:00:00-04:00
Rated 5 out of 5 by from Won’t Stay Standing The fold out stand keeps collapsing which causes the iPad to flip off into the floor. Otherwise, it worked great. I used it 3 days and now it’s sitting on the shelf.
Date published: 2020-06-15T00:00:00-04:00
Rated 5 out of 5 by from I love my new keyboard This is my 3rd Zagg Keyboard and they just keep getting better. I love the new magnetic strips vs the tab inserts. The features are awesome such as the backlit keyboard and the double pairing. The quality is excellent and so is the pricing.
Date published: 2020-06-25T00:00:00-04:00
Rated 5 out of 5 by from Rugged Messenger for iPad Pro 10.5 I love this case. It has a keyboard that makes it much more convenient and it’s not a flimsy case. It protects my investment very good. Awesome product!!!
Date published: 2020-07-15T00:00:00-04:00
Rated 5 out of 5 by from Rugged keyboard Zagg Love this one... this is my 3rd one I have bought.. great quality.
Date published: 2020-02-01T00:00:00-05:00
Rated 5 out of 5 by from Love this case with keyboard Love that this case has a magnetic strip which makes getting iPad in and out very easy , works great with a stand I use at work. ZagG also has great customer service, will definitely purchase from them again because of the customer service I have received!
Date published: 2020-05-18T00:00:00-04:00
Rated 5 out of 5 by from Good value Pretty good value on this. I'm giving it 3 stars because there is no '2' key - instead I have two '4' keys. Weird. Only complaint aside from that is that there's no way to use the stand portion of the case without the keyboard, so when I'm using this as a second monitor the keyboard is still out and in the way on my desk.
Date published: 2021-08-09T00:00:00-04:00
Rated 5 out of 5 by from Good product I love the ZAGG KEYBOARD CASE for our Ipads, but I would like to see a padded case that ZIPS for extra protection, especially if dropped, so no damage could occur to keypad or Ipad, all in one package, the protective Ipad case, the keyboard case, and total zip outer protective case! That would be awesome!!
Date published: 2021-09-13T00:00:00-04:00
Rated 5 out of 5 by from Design of this key board Design of this key board is better than the prior one I had which broke on a flight when the person in front of me launched their seat back. This one is much more rugged.
Date published: 2022-02-15T00:00:00-05:00
Rated 5 out of 5 by from Quality Control This is easily the 4th 04 5th ZAGG rugged keyboard I have had. Many changes in design and quality. Worst is the ‘stickiness’ of the space bar. The touch for the space bar requires a hard push—so many times there is no space between words when typing rapidly. Do not like the cover over the charge connector. All in all, a decline in design and quality.
Date published: 2022-02-21T00:00:00-05:00
Rated 5 out of 5 by from Love the "Rugged Messenger", but... This is my third "Rugged Messenger." I love the protection and sturdiness it provides. The keyboard is a nice plus, but not critical. Originally having a separate keyboard was imperative, but I find I didn't use it as often as I anticipated. One negative, and it is a problem. My two prior Rugged Messengers deteriorated rapidly. Within two years of purchase the rubber/plastic exterior began pealing and coming off in small pieces. The overall product still function, the keyboard worked and the protection was fine, but I didn't like the look and feel of a product shedding its cover. When I talked with Zagg customer service, they said it was beyond the warranty, so they could not help me. I did purchase a new cover because I like it, but I was disappointed in the sturdiness of the cover and lack of customer service assistance.
Date published: 2022-02-27T00:00:00-05:00
Rated 5 out of 5 by from rugged and good This is the 4th Zagg product I have purchased and it is excellent. Fully protects my I pad and the back support design is a welcome change.
Date published: 2020-06-26T00:00:00-04:00
Rated 5 out of 5 by from Works great Works great
Date published: 2022-04-27T00:00:00-04:00
Rated 5 out of 5 by from A great partner for my A great partner for my IPad Pro
Date published: 2022-04-10T00:00:00-04:00
Rated 5 out of 5 by from Not as good I previously had a previous one that worked perfect for 5 years and just recently the keys decided to no longer light up or function. So I purchased a replacement. The replacement looks fairly identical however the magnet isn’t as good as the previous one. The keyboard light is no longer blue as the previous one instead it is more bright. Haven’t used the keyboard as much so I can’t speak on the feel of the keyboard. Overall so far so good just wish the magnetic backing to hold up the iPad was stronger
Date published: 2022-08-12T00:00:00-04:00
Rated 5 out of 5 by from Zagg keyboard is the best This is my second Zagg because they are the best keyboards around for iPads. My original Zagg still works perfectly but was finally looking a little beat. Anyhow I had to have another Zagg because other keyboards ripped up on me and malfunctioned. I recommend that everyone looking for a durable keyboard get a Zagg!
Date published: 2022-04-02T00:00:00-04:00
Rated 5 out of 5 by from Name says it all. This is the best multipurpose iPad case. It’s tough enough to protect your iPad and gives you the functionality of a laptop with the backlit keyboard.
Date published: 2022-07-06T00:00:00-04:00
Rated 5 out of 5 by from Great Deal I had put my old Zagg keyboard through hell over the last few years, and decided it was time for a fresh one. Was able to replace the exact version with a 40 percent off sales price direct from Zagg Arrived timely and in perfect condition.
Date published: 2023-04-24T00:00:00-04:00
Rated 5 out of 5 by from Game Changer The RM transformed by iPad into a mini-laptop. on which I can do actual work. This is my second RM. After several years of abuse, my old one started to shed some of the outer rubber covering. It did not affect function, but I needed a better image. I was so satisfied with my first one that I gladly ordered a replacement.
Date published: 2023-06-19T00:00:00-04:00
Rated 5 out of 5 by from As Expected The Customer Support agent recommended this unit as a replacement for my older Zagg Slimbook Keyboard that was cracking after 4+ years. Other than the bluetooth connection dropping sporadically, it is a great unit. It fits differently than the older unit, and the stand sometimes slips on my lap -- but overall I am very satisfied with it's performance.
Date published: 2023-03-15T00:00:00-04:00
Rated 5 out of 5 by from Amazing Case PROS: definitely heavy duty. A great feeling keyboard. I love the actual case that holds the keyboard. CONS: I don’t like how the magnets that keep the iPad up, slips a little. So I constantly have to adjust it. I also don’t like how heavy it is compared to my original Zagg keyboard case that’s unfortunately been discontinued. I love Zagg and I’ll forever be a customer (since 2017) they have AMAZING customer service and they’ve always treated me right.
Date published: 2022-09-03T00:00:00-04:00
Rated 5 out of 5 by from Rugged? We owned a Rugged Keyboard for our Apple iPad Pro for 2 years and it worked perfectly. About 6 months ago we started to notice the cover, on all sides, began to disintegrate. It finally just started breaking away in little pieces. The keyboard remained in perfect condition. We ended up having to give in and buy a new one because of the great keyboard - NOT the “Rugged” cover - not rugged at all.
Date published: 2022-08-12T00:00:00-04:00
Rated 5 out of 5 by from Heavy I didn’t like it. It was heavy, kept losing connection, it was no comparison to my zagg case with the heavy duty magnets that I stick to my fridge. I returned it.
Date published: 2023-04-20T00:00:00-04:00
Rated 5 out of 5 by from Loved # 1 but #2…… I loved my first Zeg keyboard but it died after 2 1/2 years. By died I mean several of the keys did not work and some of them were falling off and nobody could seem to fix it. I bought another one directly from Zagg and it is a beautiful device but nowhere on the website could I find how to change the colours of the back lighting, nor could I figure out which keys were supposed to be the ones that look like half of a son that was on the Quickstart piece of paper. It does not correspond to any keys on the Zagg keyboard. The website was very unhelpful for identifying what the various Fm keys do.
Date published: 2022-04-09T00:00:00-04:00
Rated 5 out of 5 by from New designs are just OK Have used ZAGG for years, have had a iPad mini keyboard/protector for 6 years, use all the time, getting limp at hung but still functions well opening and closing. Also showing wear due to age and use. Bought a new iPad and ordered a ZAGG keyboard/protector. Nowhere near as robust and the removable screen section removable from the keyboard is a real pain for me, should have someway to connect and remove if you want to, the magnet disengages unless you hold the two pieces together. Have dropped both the keyboard and pad at different times. Luckily the protection functionality is adequate or it would be in the trash.
Date published: 2023-02-15T00:00:00-05:00
Rated 5 out of 5 by from Great product This is my 3rd Zagg keyboard. It works great with my iPad!
Date published: 2022-05-04T00:00:00-04:00
Rated 5 out of 5 by from Wrong case Unfortunately, the case you sent me was not the one in the picture. I need to return immediately I've been out of town so I've not taken care of this until tomorrow
Date published: 2022-03-21T00:00:00-04:00
Rated 5 out of 5 by from I purchased this type because I purchased this type because the other I purchased (ZAGG) did not hold for a year. It was not under warranty, and is no longer available. I will see if this one holds up to consistent use.
Date published: 2021-01-17T00:00:00-05:00
Rated 5 out of 5 by from Buttons get stuck I continue to purchase Zagg rugged Keyboard because I like this brand. Some of the buttons were stuck right out the box, and I had to become an engineer for a few minutes! I got them to work properly and haven't had any issues, but it's irritating to have to take time to do all that with a supposed finished product
Date published: 2022-08-27T00:00:00-04:00
Rated 5 out of 5 by from Excellent Alternative This is my second Zagg case. The first lasted nearly five years but no longer turns on or charges. This is an excellent case / keyboard / Apple Pencil holder alternative to the much more expensive Apple case offering. So good I had zero issue purchasing the same product to replace the old one five years later! ??
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of 5 by from The materials stink and feel toxic on touch The keyboard’s magnet couldn’t support the iPad in the Zagg case provided in the package and need a keyboard-connected plastic/rubber folder to hold the iPad/case in place. Not a keeper. I had the original Zagg messager keyboard case when I initially purchased the iPad but the hinge wouldn’t last for a year. Prior to that, Zagg used to offer good quality but now it is just another substandard manufacture.
Date published: 2021-12-02T00:00:00-05:00
Rated 5 out of 5 by from The keyboard is nice to The keyboard is nice to type on. It adds a lot of weight and it doesn’t always stay in the upright position
Date published: 2023-01-03T00:00:00-05:00
Rated 5 out of 5 by from Unpredictable I had to return the first keyboard I purchased after one day because it basically was “possessed”. The keyboard had a mind of it’s own. Just received this replacement and some of the keys don’t work. I’m so frustrated. I love how rugged it is but none of these keyboards work properly. I’m done buying from Zagg. The reason I gave two stars is because customer service was good.
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of 5 by from cracked Cracked easy
Date published: 2020-12-27T00:00:00-05:00
Rated 5 out of 5 by from Faulty Keyboard This is the 2nd replacement keyboard order since 5/13/21. The initial keyboard backlight key became dislodged and a replacement was sent on 5/30. That keyboard does not perform the basic functions, i.e. battery check, backlighting or color changes. I’ve owned a Rugged Messenger for 3 years and need a replacement because the IPad support is weakening. Is there a chance I can receive a functioning keyboard of request a refund on my purchase.
Date published: 2021-06-08T00:00:00-04:00
Rated 5 out of 5 by from Love the "Rugged Messenger", but... This is my third "Rugged Messenger." I love the protection and sturdiness it provides. The keyboard is a nice plus, but not critical. Originally having a separate keyboard was imperative, but I find I didn't use it as often as I anticipated. One negative, and it is a problem. My two prior Rugged Messengers deteriorated rapidly. Within two years of purchase the rubber/plastic exterior began pealing and coming off in small pieces. The overall product still function, the keyboard worked and the protection was fine, but I didn't like the look and feel of a product shedding its cover. When I talked with Zagg customer service, they said it was beyond the warranty, so they could not help me. I did purchase a new cover because I like it, but I was disappointed in the sturdiness of the cover and lack of customer service assistance.
Date published: 2022-02-27T00:00:00-05:00
Rated 5 out of 5 by from Perfect for me Zagg delivered my Rugged Messenger case and lm in heaven
Date published: 2022-08-31T00:00:00-04:00
Rated 5 out of 5 by from x x
Date published: 2023-02-12T00:00:00-05:00
Rated 5 out of 5 by from Works Great. Didn’t come with Works Great. Didn’t come with charging cable
Date published: 2023-07-01T00:00:00-04:00
Rated 5 out of 5 by from Very Satisfied I was going to give this purchase four stars but as I wrote it I realised it really should be 5. The keyboard is great, really like it. My ipad fits into the case perfectly, nice and tight. Shipping was very good, you kept me informed as to were my package was and when it would be delivered. The only con is that it is heavy for my 78 yr. old arthritic hands to carry. With that being said I don't need to carry it much and I should have gotten a clue when I saw "rugged" in the name! So glad I have it !
Date published: 2023-02-24T00:00:00-05:00
Rated 5 out of 5 by from Love but has issues The bluetooth connecting to my iPad is fickle. But, I love the case, the support for the back of my iPad, and, when finally connected, the keyboard!
Date published: 2021-12-06T00:00:00-05:00
Rated 5 out of 5 by from This is my 2nd Rugged Case. This is my 2nd Rugged Case. I would not have the iPad without one.
Date published: 2022-06-15T00:00:00-04:00
Rated 5 out of 5 by from Zagg Messenger The messenger if causing my Ipad to crash.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from Surprised! Didn’t expect it to be so easy to use and bonus! I can connect to 2 separate devices with the keyboard. Even my phone for crying out loud! Setting up the keyboard is super easy and the ease of switching between devices is ridiculous. There is no reason to not love this product for the price. If this one lasts, I’d happily buy it again.
Date published: 2023-01-14T00:00:00-05:00
Rated 5 out of 5 by from Item OK Overall I like the rugged messenger portfolio. The button on the left side of tablet keyboard is a little hard to push sometimes.
Date published: 2022-05-26T00:00:00-04:00
Rated 5 out of 5 by from Rugged, but keep it dry Have dropped it MANY times over the years and it protects. The weak link is that the keyboard does not tolerate liquids. I researched for a water proof cover for the keyboards, but couldn’t find one to fit. (I’ve used similar covers for multiple MacBook Pro laptops with out fail.) I’ve gone through 3 or 4 due to my getting the keyboard wet. The last one lasted a few years, but finally the keyboard charge port got bent, hence my new one. Happy they still make it. No planning on getting a new I pad for a long time. When I do this will be the first place I look for a case/keyboard. If the below questions of Rugged were divided into fall protection they get a 10 our of 5. If it were to ask about tolerance to wet exposure 1 our of 5. Performance gets a 5/5. Occasionally I would have to re connect the blue tooth link with the i pad. Occasionally the keyboard would turn off during a pause, but just turn it back on.
Date published: 2023-02-01T00:00:00-05:00
Rated 5 out of 5 by from Mm. m Mm. m
Date published: 2022-08-30T00:00:00-04:00
Rated 5 out of 5 by from Keyboard Keyboard
Date published: 2022-12-30T00:00:00-05:00
Rated 5 out of 5 by from Sturdy keyboard case I like my keyboard case, it is rugged & can take a drop on the floor.
Date published: 2023-05-07T00:00:00-04:00
Rated 5 out of 5 by from Keyboard Great keyboard. Works great and is comfortable to type with.
Date published: 2020-05-22T00:00:00-04:00
Rated 5 out of 5 by from No comment. No comment.
Date published: 2023-05-31T00:00:00-04:00
Rated 5 out of 5 by from New keyboard I purchased a new Rugged Messenger for my Apple iPad 10.5 to replace one that I had purchased 5 years ago. The original one was peeling and looked very ragged. I do use my iPad a lot and was pleased with the original Rugged Messenger until it started peeling. It did protect my iPad so that is why I purchased another one. I would rate it high even though it started peeling.
Date published: 2022-08-02T00:00:00-04:00
Rated 5 out of 5 by from Good Quality Had to replace my IPad Pro keyboard. Bought the Rugged Messenger. It was a reasonable price. I have been very satisfied with it so far.
Date published: 2022-06-01T00:00:00-04:00
Rated 5 out of 5 by from Good Product This is my second Zagg Rugged Messenger. The firs unit lasted approximately five years before the battery would not recharge.
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of 5 by from Great keyboard This is the third Zagg keyboard I have purchased, I use it with my iPad Pro. I take my iPad everywhere so I take the keyboard with me every where, it works great. The reason I have had to replace the keyboard a couple of times is because I drip food on it or spill my drink, the keys start to stick. It is a great keyboard and does provide some protection for my iPad. It is a five star product times two !!
Date published: 2021-11-24T00:00:00-05:00
Rated 5 out of 5 by from Not So Happy I've bought about five of these rugged folio cases for my wife's 10.5 Ipad pro. She uses them a lot so I realize they fail after time but this last purchase hasn't last two months and half the keys have stopped working. It will be my last purchase from Zagg for sure!
Date published: 2023-04-23T00:00:00-04:00
Rated 5 out of 5 by from Could be a better way Could be a better way to prop up tablet
Date published: 2022-08-01T00:00:00-04:00
Rated 5 out of 5 by from Returned - would not hold Returned - would not hold blue tooth connection..
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of 5 by from What I needed I find this case very secure. The magnets hold the iPad securely and the keyboard is very swift and responsive.
Date published: 2023-03-29T00:00:00-04:00
Rated 5 out of 5 by from Perfect case This case is just perfect for our iPad Pro. Fits snuggly and is easy to open and close. The keyboard attachment is exactly what we needed.
Date published: 2023-06-28T00:00:00-04:00
Rated 5 out of 5 by from Awesome Excellent product and have to worry about accidentally dropping my IPad because it will be protected. Quality is superior to other competitors
Date published: 2023-05-20T00:00:00-04:00
Rated 5 out of 5 by from Very durable Very durable
Date published: 2022-06-17T00:00:00-04:00
Rated 5 out of 5 by from Especially impressed that when my Especially impressed that when my original purchase was mis-delivered by Fed Ex, the customer service representative did an investigation; a reorder was done, and the product sent to me - without a hassle!
Date published: 2022-03-26T00:00:00-04:00
Rated 5 out of 5 by from iPad Pro 10.5 The cover does not give me confidence that it will protect my iPad. I am not confident when I prop up the iPad during meetings and it has fallen, bent and the iPad flips off.
Date published: 2022-06-04T00:00:00-04:00
Rated 5 out of 5 by from Okay Okay
Date published: 2022-04-13T00:00:00-04:00
Rated 5 out of 5 by from GREAT KEYBOARD. , MY THIRD ONE THAT I ENJOY IT DOES WHAT IT IS SUPPOSED TO DO, PROTECT MY IPAD AND LETS ME TYPE MY ANSWERS WITH EASE
Date published: 2022-11-24T00:00:00-05:00
Rated 5 out of 5 by from Average Magnetic attachment to the keyboard is good for quick-release, but no good for positioning except on flat surfaces. And even then, the “folded” cover requires extra room when in use for a lean-to. Best part is the pencil storage…thankfully they kept that from the original slim book. Older model (unfortunately not available any more) was much better for multi positions of iPad.
Date published: 2022-09-06T00:00:00-04:00
Rated 5 out of 5 by from Very pleased Very pleased
Date published: 2023-01-09T00:00:00-05:00
Rated 5 out of 5 by from Just OK 1month in. Needs stronger magnets on back cover. Also needs magnet on keyboard in front of space bar so device is easy to use for reading and takes up less space than when in full keyboard mode. In lieu of magnets, have some kind of kickstand on the back cover (see Logitech)
Date published: 2023-02-18T00:00:00-05:00
Rated 5 out of 5 by from Rugged Messenger Review My first Rugged Messenger has been used for over five years with no problems. It was getting a little ragged so in April I ordered a replacement. The replacement has had an issue with numerous keys not working when typing. That was a problem. Last week I requested a replacement online and am awaiting its delivery. I am hoping #2 was just an isolated issue. I really like the product. The really good news is Zaggs service portal was excellent. It was easy to request a replacement for the defective equipment and that worked better than most companies. Good job there. Randy Mercer
Date published: 2023-06-05T00:00:00-04:00
Rated 5 out of 5 by from Great keyboard/cover This is my second Rugged cover for the IPad Pro 10.5. I wore the first one out after years of continual use and it was still working but looked bad. So I went back to what really worked well the Zagg Rugged Messenger cover.
Date published: 2023-01-18T00:00:00-05:00
Rated 5 out of 5 by from Great product This was a replacement unit because my original one (4 years old) got wet and stopped working. It took a long while to wet because I opted for the free shipping. I got it and it works well. One PF the keys “Z†was slightly chipped
Date published: 2021-11-08T00:00:00-05:00
Rated 5 out of 5 by from Improvement needed! Zag no longer makes the “hard body†style. I like to use my iPad while reclining and watching television. This does not fit the bill for getting the iPad to stand at a comfortable viewing position. I like the hinged version better. I had two of those and the problem was the material around the iPad case kept coming apart and wouldn't hold the iPad in. Otherwise the hinged case was exactly what I wanted. I wish Zagg would come up with another.
Date published: 2021-09-19T00:00:00-04:00
Rated 5 out of 5 by from Rugged? We owned a Rugged Keyboard for our Apple iPad Pro for 2 years and it worked perfectly. About 6 months ago we started to notice the cover, on all sides, began to disintegrate. It finally just started breaking away in little pieces. The keyboard remained in perfect condition. We ended up having to give in and buy a new one because of the great keyboard - NOT the “Rugged†cover - not rugged at all.
Date published: 2022-08-12T00:00:00-04:00
Rated 5 out of 5 by from Unpredictable I had to return the first keyboard I purchased after one day because it basically was “possessedâ€. The keyboard had a mind of it's own. Just received this replacement and some of the keys don't work. I'm so frustrated. I love how rugged it is but none of these keyboards work properly. I'm done buying from Zagg. The reason I gave two stars is because customer service was good.
Date published: 2023-05-26T00:00:00-04:00
Rated 5 out of 5 by from Average Magnetic attachment to the keyboard is good for quick-release, but no good for positioning except on flat surfaces. And even then, the “folded†cover requires extra room when in use for a lean-to. Best part is the pencil storage…thankfully they kept that from the original slim book. Older model (unfortunately not available any more) was much better for multi positions of iPad.
Date published: 2022-09-06T00:00:00-04:00
Rated 5 out of 5 by from Awesome keyboard for my ipad This is so convenient to use…im buying another one for my husband….
Date published: 2022-03-25T00:00:00-04:00
Rated 5 out of 5 by from Quality Control This is easily the 4th 04 5th ZAGG rugged keyboard I have had. Many changes in design and quality. Worst is the ‘stickiness' of the space bar. The touch for the space bar requires a hard push—so many times there is no space between words when typing rapidly. Do not like the cover over the charge connector. All in all, a decline in design and quality.
Date published: 2022-02-21T00:00:00-05:00
Rated 5 out of 5 by from Zagg Messenger The messenger if causing my Ipad to crash.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from i{ad Pro folio This is he best folio/keyboard I have ever purchased. Lighted back drop on keys, “home key†and feel or the keyboard itself. The magnetic backing allows positioning the iPad in any position. Fabulous keyboard, highly recommended.
Date published: 2021-05-15T00:00:00-04:00
Rated 5 out of 5 by from Functional & sturdy This is a sturdy case and the keyboard is highly functional. The backlight function is nice in dim igniting, and the keys have a good feel. I like the adjustable angles of the back. The stylus holder at the top is a nice feature. The one downside (for me; for some reviewers, it is a positive) is how easily the iPad can be removed from the keyboard. I think I will get used to that, but for now, it's kinda bothersome. I'm used to picking up and moving the iPad/keyboard as an open unit still working as I'm walking around and you absolutely can't do that with this — not sturdy enough. Need to shut the case, move from Point A to Point B and then open it again.
Date published: 2021-04-12T00:00:00-04:00
Rated 5 out of 5 by from Good Product This is my second Zagg Rugged Messenger. The firs unit lasted approximately five years before the battery would not recharge.
Date published: 2023-03-27T00:00:00-04:00
Rated 5 out of 5 by from Awesome Excellent product and have to worry about accidentally dropping my IPad because it will be protected. Quality is superior to other competitors
Date published: 2023-05-20T00:00:00-04:00