Tech specs
Brand
VMware
Product Line
VMware Workspace ONE
Model
Experience Analytics Add-on - Shared Cloud
Manufacturer
VMware EUC Products
Software Main Type
Subscription license
Software Sub Type
Online services - mobile application management
License Quantity
1 Device
License Type
Subscription License
License Validation Period
1 year
Licensing Program
VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
Bundle Support
VMware Production Support for Cloud Products
Category
Online & appliance based services
Installation Type
Hosted
Packaged Quantity
1
Hosted Service Type
SaaS
Limited Warranty
New Releases Update
Application
E-mail consulting - 1 year / 6 contacts, Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 1 year, Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4, Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2, Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3, Remote monitoring - 1 year, Technical support - 1 year - severity critical, Web knowledge base access - 1 year, Web support - 1 year
