Tech specs
Brand
VMware
Product Line
VMWare Carbon Black Cloud Enterprise EDR
Manufacturer
Vmware
Operating System Family
Linux
Software Main Type
Subscription license
Software Sub Type
Online & appliance based services - cloud security solution
License Quantity
1 endpoint
License Type
Subscription license
License Validation Period
3 years
Licensing Details
Minimum initial purchase of 100 endpoints, Not to Russia and China, US Data Center
Retail / Licensing
License
Bundle Support
VMware SaaS Production Support
Category
Online & appliance based services
Installation Type
Hosted
Packaged Quantity
1
Hosted Service Type
SaaS
Integrated System
New releases update
Application
E-mail consulting - 3 years / 18 incidents, Emergency phone consulting - 3 years / 18 incidents - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 3 years, Phone consulting - 3 years / 18 incidents - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 3 years / 18 incidents - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 3 years / 18 incidents - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 3 years, Technical support - 3 years - severity critical, Web knowledge base access - 3 years, Web support - 3 years