Tech specs
Brand
Symantec
Product Line
Veritas
Model
Essential Appliance Support
Manufacturer
VERITAS Software
Product Supported
Storage arrays
Packaged Quantity
1
Coverage Period
1 year
Service & Support Details
Extended service agreement - parts and labor - 1 year - on-site - response time: 4 business hours (distance from customer site - 1000 miles), New releases update - 1 year, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 6 contacts, Technical support - web knowledge base access - 1 year, Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday - 6 contacts
Service Location
On-site
Service Response Time
4 business hours
Service Sub Type
Parts and labor
Integrated System
Extended service agreement (renewal)
