Notifications
Notifications
CDW Logo

Sony WHRF400 - headphones

Mfg # WH-RF400 CDW # 7713014 | UNSPSC 43191609

Quick tech specs

  • Headphones
  • Bluetooth
  • wired
  • noise isolating
  • full size
  • wireless
  • 3.5 mm jack
  • black
View All

Know your gear

Stay immersed in the action with wireless, noise-reducing home theater headphones. High quality sound from large drivers and a range of 150 feet for optimal performance. Enjoy crystal-clear voices in your favorite shows and movies with Voice Mode and binge-watch uninterrupted with 20 hours of battery life in a comfortable, adjustable design.
Availability: 4-6+ Weeks
Need it now? View Similar Items
Add to Compare

Enhance your purchase

Better Together

Current Item
Sony WHRF400 - headphones

This Item: Sony WHRF400 - headphones

$96.99

Total Price:
Sony WHRF400 - headphones is rated 2.80 out of 5 by 79.
Rated 5 out of 5 by from Horrible Sound Quality no Mic Bought these today, used them for five minutes. Over $140 and worse sound quality than a pair of $20 Logitech headphones with a built in mic. Box listed a "Voice" setting. But all that means is the headphones will make voices sound clearer. Which it doesn't even do. No built in mic. Cheape plastics, does not feel sturdy at all... Will be returning these tomorrow. DO NOT BUY!!
Date published: 2020-10-11T00:00:00-04:00
Rated 5 out of 5 by from RF400 don't work consistently after 9 months Wonderful sound for 8 months, after which they go dead suddenly and cannot be revived. When this happens they are fully charged, so that is not the reason. I also tried pushing the frequency button - that didn't help at all. Finally I gave up and just turned the TV volume up to the annoyance of my wife. The previous Sony model, which I threw in the garbage, exhibited the same deficiency. I thought it was my fault. That's why I purchased these. Now that I read the almost unanimous terrible feedback from other customers I realize I made a mistake buying these.
Date published: 2019-08-26T00:00:00-04:00
Rated 5 out of 5 by from Average item I bought this a month, I haven't been able to connect it with my TV and now i wished I can connect it to my Android phone but no.
Date published: 2020-01-14T00:00:00-05:00
Rated 5 out of 5 by from Doesn't work with A9F TV w/o plug & unplug Bought headphones for Sony A9F TV. Was told by salesperson at store where I bought the TV that they would work easily. Plugged them in; paired; and connected. Turned them on and had great sound. Turned them off and TV speakers didn't work. Apparently I have to unplug headphones to get TV speakers to work and re-plug when I want the use headphones. I contacted Sony help and no response. Tried online help. No help there. Very expensive earmuffs.
Date published: 2019-05-18T00:00:00-04:00
Rated 5 out of 5 by from Too Much Static For My Liking I bought these to play my guitar through my amplifier. There is an extreme amount of static or unwanted signal noise, which persists even when I turn off the guitar and amp. Does not meet my expectations or serve the purpose I bought them for. Any suggestions on how to eliminate the unwanted noise?
Date published: 2020-03-17T00:00:00-04:00
Rated 5 out of 5 by from Bought these for my father to watch TV with us. I bought the headphones so my father can watch TV with us. I wanted him to put the headphones on and raised the volume on the headphones and keep the TV at regular volume for the rest of the family. When I plug the cord into the TV, the headphones worked for my dad but there was no volume for us. Could you help?
Date published: 2020-01-04T00:00:00-05:00
Rated 5 out of 5 by from Poor design I just ordered a replacement pair from Best Buy. I am relieved I purchased the protection plan. The bracket that held the left earpiece broke one month into the lock down. Two months later they wouldn't charge. I returned them yesterday and my replacement one's will arrive tomorrow. They were not in stock at that store. I also purchased the protection plan again. My original pair broke 2 months pat the original warranty.
Date published: 2020-07-18T00:00:00-04:00
Rated 5 out of 5 by from RF400 Very easy setup; great sound; no static or unwanted signal noise; reasonably comfortable headset.
Date published: 2018-12-15T00:00:00-05:00
Rated 5 out of 5 by from Don't buy them These are great when they work, I bought a set in Best Buy about 2 years ago, and they worked fine until about 8 months ago when they just stopped working. Having bought the extended warranty with them I brought them back and get them exchanged, the replacement failed within two months, they exchanged them again, the second replacement failed in November, they exchanged them again, the replacement failed last week, they just stop working, no sound! It is a pain because the set is mounted on the wall, getting to wires and connecting and reconnecting is difficult. Also, they don't work with Netflix or Amazon. I have had it they are junk! I am going to get a refund and look for other headsets. Malcolm
Date published: 2019-02-14T00:00:00-05:00
Rated 5 out of 5 by from Worked great for a couple months After figuring out that I had to plug the audio in to the back of the cable box (tv had no usable output), I learned that use on streaming sites was not easily possible. That was okay. Then, after a couple of months, the phones quit consistently working. No green light, no sound. Other days they mysteriously worked fine. Now it's steadily been nonfunctional for the past two weeks. Like the concept, but embarrassed by my loyalty to Sony and this product.
Date published: 2019-05-31T00:00:00-04:00
Rated 5 out of 5 by from Head phoones Hate it. No help in any direction poor connection. No one to help
Date published: 2020-06-11T00:00:00-04:00
Rated 5 out of 5 by from Fifth Pair I own, and I just bought another Five The Sony RF400 and RF985R are great pair of headphones. I have purchased five of the RF985F headphones a few years ago and they have lasted till now. I just recently purchased five used RF400 headphones (headphones only with no base) on eBay and they look almost identical to each other and appear to use the same transmitter/charger Let me tell you I LOVE THESE HEADPHONES, and about the problems I have encountered with the RF985R's. FYI, we (my wife and I) are very, very heavy users of these headphones, and nightly we fall asleep wearing the headphones (only to wake in morning with them still on our heads). The headphones will last all day and night long usually on one battery charge. The Radio Frequency (RF) bands work pretty good without any cross talk between the channels (what I believe is three RF channels). There is a switch to change between them. It works well. The volume is good, and the headphones will be loud enough for most people (and I am partially deaf). There is no active noise cancelling, however, the over cup design does isolate most noise coming from the environment around you. The Radio Frequency distance is great, I have a 3500 square foot house and can walk anywhere in the house and still have good sound. PROBLEMS OVER TIME 1. If you are an eye glass wearer, over time the black plastic covering on ear cups will peal off where you slide your glasses on and off. So, the basic fix is to NOT put on your eye glasses while wearing the headphones. Live and learn. 2. Second, the battery will eventually go on these headphones. You will notice the battery will not last as long. Not a big deal really, do not be thinking that you need to go out and buy the Sony labelled rechargeable battery (you don't). These are basically just regular AAA batteries in a special housing that couples the two batteries. All you have to do is buy AAA single rechargeable batteries off of Amazon. 3. Third, the RF Transmitter, battery charger may break. The base will stop charging the battery. Not sure if it is the Transmitter or Headphones. Did not matter as I have five transmitters and extra sets of batteries always re charging. 4.. The fourth problem you will have is that the ear cup padding and top of the head padding loosens and the foam underneath starts to show. This problem may not happen if you sit up and watch TV with the headphones in the upright position. If you lay down with these headphones and watch TV, I think the pressure of your head causes unnatural angles, twists and turns putting pressure on the pads. This will cause the pad fabric to work there way loose. And show the foam under neath. A quick fix is black electrical tape, however, this can also cause the head phones to be less comfortable as over time the black electrical tape starts to dry out a little and can make wearing the headphones uncomfortable. 5. Finally, the ultimate will happen to theses wonderful headphones. THEY WILL BREAK, probably around where the ear cup attaches. If you regularly fall asleep with these wonderful headphones you will take off the headphones sometime in the night, and you will ultimately roll over on the headphones and break them. (four times and counting in my family). SO IF HAVE BOUGHT MORE. The fix again is black electrical tape, it will do me a few weeks until the new ones arrive. Stay turned, I am looking forward to my used RF400's coming before Christmas. Thanks Sony, if ever you need a heavy user to evaluate your headphones let me know. Be safe. I sleep with
Date published: 2020-12-09T00:00:00-05:00
Rated 5 out of 5 by from HOW HARD IS IT TO SET UP BLUETOOTH PAIRING. Horrible product, it just came in today and I'm returning it tomorrow. with that being said the sound on this product is nice.
Date published: 2020-10-15T00:00:00-04:00
Rated 5 out of 5 by from Cheap ear cushions After two years the ear cushion liner is deteriorating and crumbling into little pieces.
Date published: 2020-04-12T00:00:00-04:00
Rated 5 out of 5 by from Too much dispendious Interference poor sound too much dispendious for the quality bandit!
Date published: 2020-12-26T00:00:00-05:00
Rated 5 out of 5 by from Great product! Bought these for my dad, who has difficulty hearing, 2 years ago. He finds them very easy to use. Mom and I are able to listen to the tv at a lower volume or muted if we don't like what he's watching. Dad only has use of one hand so after years of using them, they have cracked. The battery is now not lasting as long. Looking to replace just the headphone and battery.
Date published: 2020-06-07T00:00:00-04:00
Rated 5 out of 5 by from Worth Every Penny!! I don't know why the negative reviews! I bought these headphones about 2 weeks ago and have been perfectly happy with them. The range is great (I can walk through the house while listening with them and the reception doesn't drop off). Also the audio quality is excellent! I would give them five stars if the controls weren't so small and hard to use. Overall, though, this is a great product for the price.
Date published: 2019-12-16T00:00:00-05:00
Rated 5 out of 5 by from Way Below Sony's Norm Sound quality is mediocre at best. Ear piece cushions are too rigid and uncomfortable. Most of my electronics are Sony and I am delighted with them. I was quite surprised that these were so poor.
Date published: 2021-02-17T00:00:00-05:00
Rated 5 out of 5 by from Not as good I purchased 2 sets to replace our MDR-RF985R. Unfortunately they are not as comfortable as the old ones. These earpieces are more narrow which makes them sit partially on the ear rather than over the ear.
Date published: 2022-11-26T00:00:00-05:00
Rated 5 out of 5 by from Doesn’t hold charge Doesn’t hold charge for more tha 4 hours; scratch reception; it my connection to TV; I had a technician check it and my ATT Satellite’s dish.
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of 5 by from The product advertisement was great! Product advertisement was great and was what I was looking for - Theatrical surround with thunderous sound. However the surround sound was like listening to someone talking in a barrel or tunnel and sounded like an echo with the last part of echo somewhat distorted. There is no thunderous sound. Over all quality seemed ok - the fit was quite tight at times. I was replacing my older Sony headset because of the age - this older set if far superior to the new set - the online order does not allow open box returns. I have always bought Sony products and they are quite good. I would like to contact Sony for a chat as I am not satisfied with this product. Thank you
Date published: 2022-04-12T00:00:00-04:00
Rated 5 out of 5 by from None I can't get this to work on my Samsung series 5 TV
Date published: 2020-02-07T00:00:00-05:00
Rated 5 out of 5 by from stepdad loves stepdad got n loves n he hears n others dont have to hear so win win
Date published: 2020-03-03T00:00:00-05:00
Rated 5 out of 5 by from Sounds great Excellent sound. Connected easily to TV. Highly recommended if you want to hear the TV programs more clearly.
Date published: 2019-12-27T00:00:00-05:00
Rated 5 out of 5 by from Didn't work 1. I could not get this device to work on my Samsung TV. 2. I asked Sony for help and go non. 3. This device sits on table and looks good but no sound. 4. Can't rate what I can't hear.
Date published: 2020-08-16T00:00:00-04:00
Rated 5 out of 5 by from Just what I needed this is a replacement for my previous Sony headphones
Date published: 2021-02-05T00:00:00-05:00
Rated 5 out of 5 by from Great Sound/Poor Quality I love the sound in the headphones and clarity of voices. The only problem is that whenever I touch the volume wheel located on one headphone the volume in it dies and I only get sound out of the other side. I have written this up to the Sony service department. They made suggestions that were useless and I have not heard from them since.
Date published: 2020-06-01T00:00:00-04:00
Rated 5 out of 5 by from Quality up sound Great quality easy to install. I’ve had Sony products for many years,
Date published: 2022-04-29T00:00:00-04:00
Rated 5 out of 5 by from Worked great for the first 6 months This headset is comfortable and has decent sound quality. The usable range is about 50 feet which is a good match to my needs. However, it has one fatal flaw: It will not work reliably on the included NiMH batteries because it thinks they're dead when they deliver their rated output voltage. It works great on alkaline cells which output higher voltage, and it will work on fully charged NiMH cells that have been on charge immediately before use. However, it will not start if their charge cycle completed several hours before use. I received this unit as a gift last Christmas and registered it online at that time. However, Sony will not honor the 1-year warranty without uploading a proof-of-purchase which is n/a due to the gift situation. Even if Sony did, their fix is to send me a new battery pack when the problem is actually with the headset's threshold of low-battery detection. I've been thru this exact situation in the past, and expect the "new battery" fix would last just long enough to expire the warranty. As a result, I cannot recommend this product, which would otherwise rate 5 stars.
Date published: 2023-10-05T00:00:00-04:00
Rated 5 out of 5 by from Better than original style. This was a replacement for the original model. We had replaced the ear pads twice and then the holder of the ear piece broke. This model has better ear pads and the holder swivels so it looks like the have made improvements. The RF model is better than WIFI if you like to walk around house while you listen to TV.
Date published: 2021-02-23T00:00:00-05:00
Rated 5 out of 5 by from Disappointed I read a lot of good reviews for these on Amazon and picked up a pair locally from Best Buy. After setting up I was getting a distorted signal with a high pitch whine and occasional slight drop out, but it was clean when audio wasn't transmitted. I could sometimes turn my head and get static.Tried charging them longer, same thing. Tried changing adapters for the phone jack on my receiver. Same problem. Exchanged them for another set, same problem. Connected them to another device. Same thing. Returned.
Date published: 2019-11-17T00:00:00-05:00
Rated 5 out of 5 by from No where the quality of sound I expected. Very disappointed in the quality of sound from a product that's sole purpose is to produce sound!
Date published: 2020-04-29T00:00:00-04:00
Rated 5 out of 5 by from FAILED AFTER 6-MONTHS Bought new from Best Buy. Worked for 6-months, then failed to connect. I tried every trouble-shooting fix to no avail. Best Buy referred me to Sony. Sony referred me to a repair center. It's safe to assume, $100 headphones are cost prohibitive to repair. I would NOT recommend this product to anyone. And I'm not happy with Best Buy, nor Sony. They should back-up their products.
Date published: 2020-04-15T00:00:00-04:00
Rated 5 out of 5 by from Missing a very essential ption If I had known when I bought this that in order to use it, It would need to be plugged into and unplugged from the back of the tv I would never have purchased it. If I If I want to watch tv using the head phones, I have to plug them into the tv, if my wife wants to watch tv with out the head phones she need to go behind the tv and unplug them, if you tv is on a wall you need a ladder to accomplish this. Wouldn't a switch on the device have been logical?
Date published: 2020-04-02T00:00:00-04:00
Rated 5 out of 5 by from Very Disappointed I only bought it yesterday and returned it this morning. The picture on the package shows a stand holding headphones with a large TV mounted in the background. What it fails to show is the wire running from the TV to the stand and another wire from the stand to an outlet. It ruined the entire look of our living room. This product is not at all practical with a wall mounted TV. It would probably be fine if your TV is sitting on a stand that has room for the headphone stand.
Date published: 2020-08-15T00:00:00-04:00
Rated 5 out of 5 by from Short Battery Life In 8 months two Sony batteries failed to fully charge resulting in very short ,istening window. The cost of a replacement battery is moderate
Date published: 2020-11-04T00:00:00-05:00
Rated 5 out of 5 by from Sony RF400 I am on my second wireless headphone. After awhile the connection with headphone and bass doesn’t charge, About 2 years and they are both shot. What do I do now, just spend another $130.00. If the product would be made properly this shouldn’t happen. Maybe I’ll have to try a made in America product
Date published: 2020-07-18T00:00:00-04:00
Rated 5 out of 5 by from Don't waste your money I bought these from Best Buy June 8 2020 and they are broke already! I think they are not charging. Foolishly did not buy the extended warranty through Best Buy. Now I have to go through Sony warranty department which is a no go, they appear to not be open due to covid ?? not sure why. Ended up having to buy a different brand.
Date published: 2020-09-13T00:00:00-04:00
Rated 5 out of 5 by from Poor quality plastic parts crack I received a pair of these wireless head phones in June of 2018 for my birthday from my Daughter. They started to peel off the black head set and after 10 months the plastic that hold the ear pieces on started to crack and had to be glued because Best Buy refused to make an even exchange. Save you money not worth the money..
Date published: 2019-05-24T00:00:00-04:00
Rated 5 out of 5 by from Excellent sound but pads don't last Headphones continue to give great sound, but the faux leather cushions don't last; after a couple of years the cushions deteriorate and deposit bits of black residue on whatever you are wearing. Not worth the money for just a couple of years of use.
Date published: 2019-04-19T00:00:00-04:00
Rated 5 out of 5 by from Comfortable and Neat! I am not sure why it's receiving poor views! I am personally enjoying these headphones. They are very comfortable and I love how simple and sleek the design is. If you are like me who just needs a pair to listen to music with good quality sound you do not need much more! If you are in the market for these I would say go for it!
Date published: 2020-09-14T00:00:00-04:00
Rated 5 out of 5 by from Sony should do better. I’m ready to return them. You have to unplug them from tv if you want tv speakers on and when you plug them back in it takes several attempts to get them to work. Too difficult. It should be easy. And if you can’t get it on the fixed audio option the sound snaps and pops occasionally.
Date published: 2020-06-02T00:00:00-04:00
Rated 5 out of 5 by from Features are at your finger tips Best Father's day gift ever..no wiring to contend with - anything you need is at your finger tips..
Date published: 2021-07-07T00:00:00-04:00
Rated 5 out of 5 by from Wireless Headphones These things are great. Not only do I now hear the dialog clearly, I don't need to turn up the TV volume. The headphones let me have greater watching pleasure, but I don't disturb anyone else. They also have a fairly good range. I can go get something in the kitchen or use the bathroom without losing connectivity. Best Xmas gift I got. Highly recommended it you have trouble making out the dialog on a show.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from Nice quality, very useful Very pleased with these headphones. Great to watch TV for hard of hearing person
Date published: 2018-11-13T00:00:00-05:00
Rated 5 out of 5 by from controls are not user friendly for seniors difficult to adjust volume while wearing battery life excellent
Date published: 2022-09-11T00:00:00-04:00
Rated 5 out of 5 by from Worst Purchase ever! I only kept them a week before returning.back to store
Date published: 2021-03-25T00:00:00-04:00
Rated 5 out of 5 by from Does not work Headset not functional no need to send photos or video. If third try fails, I am requesting my money back.
Date published: 2022-03-25T00:00:00-04:00
Rated 5 out of 5 by from RF400 Wireless Home Theater Headphones I purchased these for my husband. Easy to set up on the tv. He is enjoying them.
Date published: 2022-09-13T00:00:00-04:00
Rated 5 out of 5 by from RF400 Wireless Headphones This Is My Second Set Of RF400 Headphones. I Wore Out My First Set. I Have Tried Other Headphones But This One Is The Very Best. It Was Affordable. I Am Almost Deaf & Use 1 Hearing Aid. I Take The Hearing Aid Out To Use The Headphone & I Hear Clearly. Wife Likes The Headphone Because The TV Sound Is Off.
Date published: 2021-03-05T00:00:00-05:00
Rated 5 out of 5 by from Great sound I bought 2 of these a month ago and can't be more pleased with the product. Totally eliminates background noise and I can now actually hear what is being said on our TV shows and movies.
Date published: 2020-01-21T00:00:00-05:00
Rated 5 out of 5 by from Headphone - WH-RF400 User Manual Poor user instruction to setup RF & A/V connections, e.g.: 1.) Do not indicate when we should do the RF connection with TV. 2.) Is it suppose to do V/A connection while it is charging? 3.) How long the charging takes? 4.) How often we should charge the headphone? I was not able to find the above issues in Sony online support!!!!!!! Therefore I’ll give “F” grade for Sony’s user’s manual. Poor Sony’s Technical Support - I tried to call for support and it was down because of COVID19 but the Technical Support could work from HOME like all other companies in US.
Date published: 2020-05-09T00:00:00-04:00
Rated 5 out of 5 by from good sound and comfortable Great buy! Very happy! Great service at Best Buy.It's a Sony it has to be Great!
Date published: 2019-08-07T00:00:00-04:00
Rated 5 out of 5 by from Not happy. Can’t hook it up to my new receiver. The headphones only have the jacks. My receiver only takes an optical cable. I’ve bought an adapter two different times, but still can’t make it work. So disappointed.
Date published: 2021-02-14T00:00:00-05:00
Rated 5 out of 5 by from The clarity on this set is very good I was so happy with it I went to Best Buy and bought another one for the gaming television.
Date published: 2021-04-02T00:00:00-04:00
Rated 5 out of 5 by from Easy to use and sounds good Very easy to use and set up. Sound quality is good for what I need. I bought these to listen to TV shows or movies when others are home or sleeping.
Date published: 2020-01-10T00:00:00-05:00
Rated 5 out of 5 by from Poor Instructions / Poor tech Support Not a good experience. Poor instructions poor tech support access.
Date published: 2021-01-22T00:00:00-05:00
Rated 5 out of 5 by from Too much static The sound quality is not very good. Get annoying static not present with direct plugin headphones.
Date published: 2021-11-18T00:00:00-05:00
Rated 5 out of 5 by from Great sound Perfect for hearing impaired, others around are not blasted out of the room.
Date published: 2022-09-30T00:00:00-04:00
Rated 5 out of 5 by from Engineering problem. Great sound and range. Performance of the headphones is great. However the Volume Wheel is in an akward place and does not extend enogh to be fully comfortable in its use. Needs to be tweeked.
Date published: 2023-02-14T00:00:00-05:00
Rated 5 out of 5 by from I would not recommend to anyone you will be disapp I bought this 9 months ago and never worked want my money back as I still have the receipt
Date published: 2020-11-15T00:00:00-05:00
Rated 5 out of 5 by from Fabulous!!!!!! Very, Very, happy with the headphones! Perfect for what we need! Much better then expected, Thank You
Date published: 2021-05-25T00:00:00-04:00
Rated 5 out of 5 by from Defective Had load cracking noise and sent back for replacement
Date published: 2019-06-10T00:00:00-04:00
Rated 5 out of 5 by from Good value I bought these 4-20 to replace a previous set of Sony RF headphones I had used for about 10 years! I received great service from them. The new ones are even better. More comfortable and easy to set up.
Date published: 2020-05-13T00:00:00-04:00
Rated 5 out of 5 by from WONDERFUL Works Great for TV, stereo and DVD. Super convenient.
Date published: 2023-02-15T00:00:00-05:00
Rated 5 out of 5 by from just what I needed I bought it because of my grandchild who is now living with us. I wanted a headset that: 1. is comfortable, 2. has excellent sound, and 3. is totally synced with the picture. These headphones hit the mark -- tic-tac-toe!
Date published: 2022-01-16T00:00:00-05:00
Rated 5 out of 5 by from VERY POOR INFOON COMPATABLE TV'S THEY WORK WITH. I BOUGHT THIS TO FIT A NEW 70" VIZIO TV....YOUR HEADPHONES WOULD NOT WORK. Best Buy STORE WOULD NOT TAKE THEM BACK SINCE I WAS JUST OVER THE 15 DAY RETURN LIMIT. HOWEVER, THE TV HAD PROBLEMS SO I RETURNED IT TO DEALER....SAM'S CLUB AND BOUGHT A SAMSUNG ULTRA HI-DEF 70" AND LEARNED THEY WOULD NOT OPERATE WITH THAT TV EITHER! SO, I HAVE USELESS $125.00 HEADPHONES. HOW ABOUT A REFUND BECAUSE NOWHERE DOES THE BOX, DIRECTIONS OR SALES PEOPLE SAY ANYTHING ABOUT THEIR COMPATABILITY
Date published: 2022-06-23T00:00:00-04:00
Rated 5 out of 5 by from Free to listen to my television Free to listen to my television! I can hear my television for the first time without disturbing my neighbor on the other side of the wall. Also I can listen with my family and not have to ask them what the characters in the movie I am watching are saying. So wonderful!
Date published: 2021-07-30T00:00:00-04:00
Rated 5 out of 5 by from Comfortable earphones Great sound and handy controls. Only wish that base station would not blink green light if you shut off ear phones but do not place them on base station.
Date published: 2020-09-30T00:00:00-04:00
Rated 5 out of 5 by from Perfect for hard of hearing My 1st RF400 worked very well but the On-Off switch failed. Sony replaced the unit without problem. The new unit is absolutely excellent. Sound quality is so good and it is very comfortable to wear. This is my 3rd Sony wireless headphones. The other 2 sets (RF960R and RF98R) are connected to other TVs. They, too, are excellent but this RF400 model is the best. I highly recommend it to people with poor hearing.
Date published: 2021-03-24T00:00:00-04:00
Rated 5 out of 5 by from Have these and really enjoyed them, well they stop This is my second pair of earphones, first set stopped working. Ordered another set, and` they havent worked from the first day. Want to return them for another set that works
Date published: 2022-07-12T00:00:00-04:00
Rated 5 out of 5 by from Two things, charge faster & Voice It's fine, except it could charge faster. Plus the Voice feature, I don't notice difference between the them. There's no Right to Left adjustment.
Date published: 2020-01-15T00:00:00-05:00
Rated 5 out of 5 by from The BEST on the market! These headphones are absolutely wonderful. East to install and work fantastic.
Date published: 2023-02-13T00:00:00-05:00
Rated 5 out of 5 by from Warranty provided a new set New head phones were sent and they work great Easy to hook up with rechargeable stand. If you are hard hearing these will allow you to hear without running everyone out of the room.
Date published: 2021-12-11T00:00:00-05:00
Rated 5 out of 5 by from Wont work Did all required steps for install, nothing happened, spent i hr waiting for assistance on live chat as no phone assistance available.h
Date published: 2020-12-28T00:00:00-05:00
Rated 5 out of 5 by from works well but poor instructions Everything worked well but when I wanted to pair 2 headphones I could not find instructions either in the manual or online. Had to call Best Buy's Geek Squad to do it which they did with no problem.
Date published: 2019-05-30T00:00:00-04:00
Rated 5 out of 5 by from Bad product Bought Sony headphones for $100 at Best Buys in June 2018. Had to return multiple times only to receive the same product (maybe even the same head phones). The same problem over and over. Still not resolution. Am waiting for the 4th pair to be sent
Date published: 2019-03-17T00:00:00-04:00
Rated 5 out of 5 by from A bit weaker in receiving the signal that I figure I bought these headphones thinking they would have more range that their predecessors, but not thus so far.
Date published: 2023-12-15T00:00:00-05:00
Rated 5 out of 5 by from RF-400 Wireless Home TV Headphones Works great and easy to set up and use. Great for elderly people and reduces talks about the TV volume!
Date published: 2024-02-25T00:00:00-05:00