Tech specs
Brand
Quantum
Product Line
Quantum StorageCare
Model
Gold Support Plan Zone 1
Manufacturer
Quantum Services
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
Extended service agreement - loaner - 1 year, Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday, New releases update - 1 year, Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - remote monitoring - 1 year, Technical support - training - 1 year
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Response Time
4 hours
Service Sub Type
Parts and labor
Limited Warranty
Extended Service Agreement (Renewal)
Compatibility Specs
P/N: 8SC55-RS00-FC11, 8SC55-RS00-FH11