Tech specs
Brand
Palo Alto Networks
Product Line
Palo Alto Networks
Model
Standard Support
Manufacturer
PALO ALTO Renewals
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 Year
Service Sub Type
Parts and labor
System
Extended service agreement - parts and labor - 1 year, New releases update - 1 year, Technical support - e-mail consulting - 1 year - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday, Technical support - phone consulting - 1 year - response time: 1 business hour - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 1, Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 2, Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 3, Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 4, Technical support - web knowledge base access - 1 year, Technical support - web support - 1 year
Limited Warranty
Extended Service Agreement (Renewal)
Compatibility Specs
Palo Alto Networks PA-440