Tech specs
Manufacturer
Nutanix
Brand
Nutanix
Product Line
Nutanix
Model
Platinum
Packaged Quantity
1
Type
Extended service agreement (renewal)
Service Included
Parts and labor
Full Contract Period
1 year
Location
On-site
Response Time
Next business day
Service & Support
Extended service agreement - parts and labor - 1 year - on-site - response time: NBD, New releases update - 1 year, Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1, Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 2, Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity level 3, Technical support - remote monitoring - 1 year, Technical support - web support - 1 year
Compatible With
P/N: NX-3461