Know your gear
Micro Focus Universal CMDB is a Configuration Management database for enterprise IT organizations to capture, document, and store information about configuration items (CIs), service dependencies, and relationships that support business services. When integrated with a Service Manager system, Universal CMDB stores the actual state of CIs and CI relationships, while the Service Manager system stores the expected or managed state of the CIs. Service Manager tracks any change requests, baselines, and historical updates CIs in the Universal CMDB.