Tech specs
Manufacturer
Nimble Storage
Brand
HPE
Product Line
HPE Nimble Storage Foundation Care
Model
NBD Parts Exchange Support with Defective Media Retention
Packaged Quantity
1
Class of Equipment
Storage arrays
Covered Configurations
2x16Gb Fibre Channel 4 ports adapter
Type
Extended service agreement
Service Included
Advance parts replacement
Full Contract Period
5 years
Location
Shipment
Response Time
Next business day
Service Availability
8 hours a day / 5 days a week
Service & Support
Defective media retention - 5 years, Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday, New releases update - 5 years, Product info support - web support - 5 years, Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2, Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3, Technical support - phone consulting - 5 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4
Compatible With
P/N: Q8C03B, Q8C66B