Tech specs
Retail / Licensing
Maintenance
Manufacturer
Citrix Systems
Brand
Citrix
Product Line
Citrix Customer Success Services
Model
Select
Packaged Quantity
1
Installation Type
Locally installed
Software Title
Citrix Workspace Suite 2018
License Pricing
Academic
Licensing Program
Citrix Education License Program
Type
Technical support
Service Included
Phone consulting
Full Contract Period
5 years
Response Time
30 min
Service Availability
24 hours a day / 7 days a week
Service & Support
E-mail consulting - 5 years - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1, E-mail consulting - 5 years - response time: 8 business hours availability: business hours - severity level 2, New releases update - 5 years, Phone consulting - 5 years - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 5 years - response time: 8 business hours availability: business hours - severity level 2, Web support - 5 years - response time: 30 min availability: 24 hours a day / Monday-Sunday - severity level 1, Web support - 5 years - response time: 8 business hours availability: business hours - severity level 2
Compatible With
P/N: 3023127-ED