Tech specs
Brand
Cisco
Product Line
Cisco Umbrella
Model
Platinum
Manufacturer
Cisco Subscription
Software Name
Cisco Umbrella
License Quantity
5 named support contacts
Licensing Details
Dedicated Technical Account Manager
Retail / Licensing
License
Installation Type
Hosted
Packaged Quantity
1
Hosted Service Type
SaaS
Service & Support Details
E-mail consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - priority 2, E-mail consulting - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - priority 3, E-mail consulting - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 1, Phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Friday - priority 2, Phone consulting - response time: 2 business days - availability: 24 hours a day / Monday-Friday - priority 3, Phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - priority 1
Service Availability
24 hours a day / 7 days a week
Service Sub Type
Phone consulting
Limited Warranty
Technical Support