CDW Sirius Quick Order Services (SQOS) Offerings

Quick Order Services (SQOS) are a specific type of professional service that have pre-determined tasks and pricing.

Below is a current list of available Quick Order Services as well as associated part numbers and service briefs. Find terms for any other service contracts here.

PART NUMBER: SIR-DEL-STG-001

Dell EMC PowerMax 8K Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERMAX IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-001, SIR-DEL-STG-025, SIR-DEL-STG-027, SIR-DEL-STG-028

For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerMax solution. This service is intended to be delivered in conjunction with the mandatory Dell EMC PowerMax base hardware installation. This base installation provides onsite hardware racking, powering up and remote initialization of the appliance while Sirius provides the storage deployment integration and storage provisioning for up to ten (10) Fibre Channel or iSCSI hosts with supported multipath software. Features of this deployment include:

Planning and site readiness review
Storage array design
Physical deployment of one (1) PowerMax 2XXX or 8XXX solution
Project management for single point of contact and resource coordination
Project documentation and knowledge transfer
This service includes the following components (not to exceed the listed values):
- One (1) system bay for PowerMax 2XXX or 8XXX Array
- Four (4) hosts
- Sixteen (16) zones
- Five-hundred (500) GBs in total data capacity

PART NUMBER: SIR-DEL-STG-004

Dell EMC VxRail Single Node Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC VXRAIL SINGLE NODE IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-004

For each quantity listed in the proposal, this service deploys one (1) VxRail node (or Witness appliance) as part of a VxRail cluster that is associated with a specific hardware platform recently purchased. The hardware installation provides onsite hardware racking into customer supplied racks, cabling, powering up, initializing a new Dell EMC VxRail cluster within the Customer’s environment. We start with a site readiness review, planning and recommendations. A single point of contact for localized project management. Post-deployment configuration assistance, testing, and product orientation will provide a solid start.

This service implements one (1) VxRail node (or Witness appliance) within one (1) VxRail cluster
Gain a full understanding of the current state of the existing environment
Planning and physical deployment of the VxRail solution
Project Management for single point of contact and resource coordination
Project documentation and knowledge transfer
Verify connectivity and complete deployment verification

PART NUMBER: SIR-DEL-STG-005

Dell EMC Unity 15 25 Drive DAE Add-on

SIRIUS QUICK ORDER SERVICES FOR DELL EMC UNITY 15 25 DRIVE DAE ADD-ON

SERVICE BRIEF: SIR-DEL-STG-005

For each quantity listed in the proposal, this service provides the deployment of one (1) additional 15- Drive or 25-Drive, Drive Array Enclosure (DAE). The deployment includes installation, integration, and verification of storage access for one (1) additional DAE to be installed during the implementation of the complete Unity solution.

PART NUMBER: SIR-DEL-STG-007

Dell EMC PowerStore 3XXX T Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-007, SIR-DEL-STG-008, SIR-DEL-STG-009, SIR-DEL-STG-023

For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerStore T series appliance. This service provides onsite hardware racking, powering up, initialization, integration and storage provisioning for up to four (4) hosts with supported multipath software. This deployment includes:

Solution assurance including establishment of requirements and Design Workbook
Physical installation including rack, stack and power of equipment
Implementation of PowerStore solution including test and acceptance
Deliverables including product demonstration and build documentation
Project coordination and single point of contact
This service includes the following components:
- (1) One PowerStore T appliance
- (4) Four hosts
- (16) Zones

NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs.

PART NUMBER: SIR-DEL-STG-008

Dell EMC PowerStore 7XXX T Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-007, SIR-DEL-STG-008, SIR-DEL-STG-009, SIR-DEL-STG-023

Solution assurance including establishment of requirements and Design Workbook
Physical installation including rack, stack and power of equipment
Implementation of PowerStore solution including test and acceptance
Deliverables including product demonstration and build documentation
Project coordination and single point of contact
This service includes the following components:
- (1) One PowerStore T appliance
- (4) Four hosts
- (16) Zones

NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs.

PART NUMBER: SIR-DEL-STG-009

Dell EMC PowerStore 9XXX T Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-007, SIR-DEL-STG-008, SIR-DEL-STG-009, SIR-DEL-STG-023

Solution assurance including establishment of requirements and Design Workbook
Physical installation including rack, stack and power of equipment
Implementation of PowerStore solution including test and acceptance
Deliverables including product demonstration and build documentation
Project coordination and single point of contact
This service includes the following components:
- (1) One PowerStore T appliance
- (4) Four hosts
- (16) Zones

NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs.

PART NUMBER: SIR-DEL-STG-013

Dell EMC PowerStore 2 Hosts Add-on

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE 2 HOST ADD-ON

SERVICE BRIEF: SIR-DEL-STG-013

This service provides the deployment of two (2) additional hosts with a new deployment of Sirius PowerStore solution. This service requires the purchase with a qualifying Sirius PowerStore implementation service. The deployment includes storage configuration, provisioning, and verification of storage access for up to two (2) additional hosts and includes eight (8) additional zones.

PART NUMBER: SIR-DEL-STG-014

Dell EMC PowerStore Local Protection Add-on

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE LOCAL PROTECTION ADD-ON

SERVICE BRIEF: SIR-DEL-STG-014

This service provides the deployment of the Local Protection (Clone and Snapshot) feature to operate on a new deployment of a PowerStore appliance. This service requires the purchase with a qualifying Sirius PowerStore implementation service. The deployment includes configuring up to ten (10) Clone and Snapshot sessions that include Volumes and File Systems. The local protection feature is validated with one (1) test volume of 100 MB size.

PART NUMBER: SIR-DEL-STG-016

Dell EMC PowerStore Expansion Enclosure Add-on

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE EXPANSION ENCLOSURE ADD-ON

SERVICE BRIEF: SIR-DEL-STG-016

This service provides the deployment of one (1) additional Disk Expansion Enclosure with a new deployment of a PowerStore solution. This service requires the purchase with a qualifying Sirius PowerStore implementation service. The deployment includes installation, storage configuration, provisioning, and verification of storage access to up to one (1) additional Disk Expansion Enclosure.

PART NUMBER: SIR-DEL-STG-021

Dell EMC Unity X Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC UNITY X IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-021

For each quantity listed in the proposal, this service delivers the deployment of a single Dell EMC Unity storage array as defined in this service brief. This service includes hardware installation, initialization, and configuration.

The hardware installation provides onsite hardware racking into customer-supplied racks, powering up, initializing a new Dell EMC Unity storage array, and setting up connectivity to Secured Remote Services and CloudIQ. The hardware racking part of the services would cover the installation of a disk processor enclosure (DPE) and a back-end SAS IO module.

The storage implementation provides remote configuration and storage provisioning for Fibre Channel or iSCSI hosts with supported multipath software and creation of filesystems. Additional Dell EMC Unity software feature deployment may be included through add-on Sirius professional services.

We begin the engagement with a plan and design session to gather low-level deployment details and gain a better understanding of the environment along with customer goals. A single point of contact for project management and a more personalized experience through Sirius Engineering will elevate the deployment experience. Post-deployment configuration assistance, testing, and product orientation alleviate concerns with knowing the system has been deployed and integrated in alignment with manufacturer best practices.

These services include planning, installation, initialization, and configuration of the following components, not to exceed listed values:

One (1) Dell EMC Unity Array DPE
Four (4) Hosts attached through customer provided Storage Fabric (FC and/or iSCSI)
Creation of up to Sixteen (16) Zones on customer provided FC switches
Creation of up to Five (5) NFS/SMB/CIFS Shares

PART NUMBER: SIR-DEL-STG-023

Dell EMC PowerStore 5XXX T Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERSTORE IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-007, SIR-DEL-STG-008, SIR-DEL-STG-009, SIR-DEL-STG-023

Solution assurance including establishment of requirements and Design Workbook
Physical installation including rack, stack and power of equipment
Implementation of PowerStore solution including test and acceptance
Deliverables including product demonstration and build documentation
Project coordination and single point of contact
This service includes the following components:
- (1) One PowerStore T appliance
- (4) Four hosts
- (16) Zones

NOTE: Some PowerStore models will vary in implementation effort and are reflected in designated SKUs.

PART NUMBER: SIR-DEL-STG-025

Dell EMC PowerMax 2K Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERMAX IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-001, SIR-DEL-STG-025, SIR-DEL-STG-027, SIR-DEL-STG-028

Planning and site readiness review
Storage array design
Physical deployment of one (1) PowerMax 2XXX or 8XXX solution
Project management for single point of contact and resource coordination
Project documentation and knowledge transfer
This service includes the following components (not to exceed the listed values):
- One (1) system bay for PowerMax 2XXX or 8XXX Array
- Four (4) hosts
- Sixteen (16) zones
- Five-hundred (500) GBs in total data capacity

PART NUMBER: SIR-DEL-STG-026

Dell EMC Project Management – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR DELL EMC PROJECT MANAGEMENT 8 HOURS

SERVICE BRIEF: SIR-DEL-STG-026

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Project Management Resource for project control and oversight in order to keep the customer informed. Tasks may include:

Prepare and facilitate project kickoff meeting
Define milestones, schedule, roles, and responsibilities
Serve as Sirius’ single point of contact and escalation point
Identify and engage Sirius resources to execute the project tasks
Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
Ensure deliverables, terms, and conditions are met
Prepare and provide client project completion and survey documentation

The specific Project Management Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-DEL-STG-102

Dell EMC Storage Systems – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR DELL EMC STORAGE SYSTEMS 8 HOURS

SERVICE BRIEF: SIR-DEL-STG-102

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Technical Resource for installation, deployment, configuration, and/or verification for Dell EMC storage systems. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-DEL-STG-103

Dell EMC Hyperconverged Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR DELL EMC HYPERCONVERGED 8 HOURS

SERVICE BRIEF: SIR-DEL-STG-103

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Technical Resource for installation, deployment, configuration, and/or verification for Dell EMC Hyperconverged infrastructure. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-HPE-CVG-001

HPE Synergy First Frame Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE SYNERGY FIRST FRAME IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-CVG-001

For each quantity listed in the proposal, this service delivers an initial deployment of a HPE Synergy blade server system and HPE OneView Management Ring configuration. This service provides onsite hardware racking, initialization of appliances and provisioning for HPE Synergy. This service includes:

Supported systems
- One (1) HPE Synergy Frame implementation
- HPE Synergy Frame Link modules o HPE Synergy Composer
- HPE Synergy Compute modules
- HPE Pass-Through modules
- HPE SAS Connection modules
- HPE Synergy Storage modules
- Planning and site readiness review
- Design
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation

One (1) instance of HPE Synergy Additional Frame Installation and Startup Service must be purchased for each additional frame beyond the first being added to an existing or new HPE OneView Management Ring.

PART NUMBER: SIR-HPE-CVG-002

HPE Synergy Additional Frame Add-On

SIRIUS QUICK ORDER SERVICES FOR HPE SYNERGY ADDITIONAL FRAME ADD-ON

SERVICE BRIEF: SIR-HPE-CVG-002

For each quantity listed in the proposal, this service delivers deployment of one (1) additional HPE Synergy Frame to a Synergy First Frame Implementation service. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Synergy. This service includes:

Supported systems
- One (1) HPE Synergy Frame implemented in conjunction with one or more HPE Synergy First Frame Implementation services
Hardware installation

This service is provided in conjunction with and requires the purchase of one or more HPE Synergy First Frame Implementation services.

PART NUMBER: SIR-HPE-CVG-003

HPE Alletra dHCI Brownfield Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA dHCI IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-CVG-003, SIR-HPE-CVG-004

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:

Supported systems:
- One (1) HPE Alletra dHCI implementation including up to
  - One (1) Alletra storage array
  - Two (2) Proliant DL Server nodes
  - Two (2) supported network switches
- Planning and site readiness review
- Design · Hardware installation
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation

PART NUMBER: SIR-HPE-CVG-004

HPE Alletra dHCI Greenfield Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA dHCI IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-CVG-003, SIR-HPE-CVG-004

Supported systems:
- One (1) HPE Alletra dHCI implementation including up to
  - One (1) Alletra storage array
  - Two (2) Proliant DL Server nodes
  - Two (2) supported network switches
- Planning and site readiness review
- Design · Hardware installation
- Resource coordination and single point of contact
- Product demonstration and knowledge transfer
- System documentation

PART NUMBER: SIR-HPE-CVG-005

HPE Alletra dHCI Additional Server Add-on

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA DHCI SERVER ADD-ON

SERVICE BRIEF: SIR-HPE-CVG-005

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI server in conjunction with an HPE Alletra dDHCI implementation server and solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:

Supported systems:
- One (1) HPE Alletra dHCI server
Planning and site readiness review
Hardware installation

This service is provided in conjunction with and requires the purchase of one or more HPE Alletra dHCI Implementation services.

PART NUMBER: SIR-HPE-CVG-006

HPE Alletra dHCI Additional Server Expansion

SIRIUS QUICK ORDER SERVICES FORHPE ALLETRA DHCI SERVER EXPANSION

SERVICE BRIEF: SIR-HPE-CVG-006

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra dHCI server into existing HPE Alletra dHCI storage solution. This service provides onsite hardware racking, initialization of appliances and storage provisioning for HPE Alletra dHCI storage solution. This service includes:

Supported systems:
- One (1) HPE Alletra dHCI server
Planning and site readiness review
Hardware installation

PART NUMBER: SIR-HPE-CVG-007

HPE Synergy Management Ring Grow Expansion

HPE SYNERGY MANAGEMENT RING GROW EXPANSION

SERVICE BRIEF: SIR-HPE-CVG-007

For each quantity listed in the proposal, this service delivers deployment of an additional HPE Synergy Management Ring to an already existing Synergy environment. This service provides onsite hardware racking, initialization of appliances and provisioning for Synergy. This service includes:

Supported systems:
- One (1) HPE Synergy Management Ring implementation to an existing Synergy environment
Planning and site readiness review
Design
Hardware installation
Resource coordination and single point of contact

PART NUMBER: SIR-HPE-STG-001

HPE MSA Family Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE MSA FAMILY IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-STG-001

For each quantity listed in the proposal, this service delivers deployment of a HPE Modular Storage Array (MSA). This service provides onsite hardware racking, initialization of appliances and storage provisioning for MSA. This service includes:

Supported systems:
- One (1) MSA Family implementation
- Connection of up to two (2) hosts
Planning and site readiness review
Design
Resource coordination and single point of contact
Product demonstration and knowledge transfer
System documentation

PART NUMBER: SIR-HPE-STG-002

HPE Alletra 5000 & 6000 Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 5000 & 6000 IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-STG-002

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 5000 or 6000 series array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:

Supported systems:
- One (1) HPE Alletra 5000 or 6000 series array implementation
- Up to six (6) additional storage shelves
Planning and site readiness review
Design
Hardware Installation
Resource coordination and single point of contact
Product demonstration and knowledge transfer
System documentation

PART NUMBER: SIR-HPE-STG-003

HPE Alletra 5000 & 6000 Shelf or Card Expansion

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 5000 & 6000 SHELF OR CARD EXPANSION

SERVICE BRIEF: SIR-HPE-STG-003

For each quantity listed in the proposal, this service delivers deployment of one (1) HPE Alletra 5000 /6000 expansion shelf upgrade or NIC/Fibre Channel card upgrade to an existing storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:

Upgrade to existing HPE Alletra 5000 or 6000 series array implementation
- One (1) expansion shelf upgrade or
- One (1) NIC or Fibre Channel card upgrade

PART NUMBER: SIR-HPE-STG-004

HPE Alletra 9000 Software Base Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 SOFTWARE BASE IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-STG-004

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 9000 software. This service provides onsite installation and provisioning. This service includes:

Supported systems:
- One (1) HPE Alletra 9000 Software Base Implementation
Planning and site readiness review
Design
Resource coordination and single point of contact
Product demonstration and knowledge transfer
System documentation

This service is provided in conjunction with and requires the purchase of one or more HPE Alletra 9000 Hardware Base Implementation services.

PART NUMBER: SIR-HPE-STG-005

HPE Alletra 9000 Drive Enclosure Add-on

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 DRIVE ENCLOSURE ADD-ON

SERVICE BRIEF: SIR-HPE-STG-005

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 9000 drive enclosure to a HPE Alletra 9000 Hardware Base Implementation service. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:

Supported systems
- One (1) HPE Alletra 9000 drive enclosure
- Planning and site readiness review
- Hardware installation
- Resource coordination and single point of contact

This service is provided in conjunction with, and requires the purchase of, one or more HPE Alletra 9000 Hardware Base Implementation services.

This service includes only the installation of the drive enclosure and requires the HPE Alletra 9000 Drive Add-on service for drive installation.

PART NUMBER: SIR-HPE-STG-006

HPE Alletra 9000 Hardware Base Implementation

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 HARDWARE BASE IMPLEMENTATION

SERVICE BRIEF: SIR-HPE-STG-006

For each quantity listed in the proposal, this service delivers deployment of a HPE Alletra 9000 series storage hardware. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:

Supported systems
- One (1) HPE Alletra 9000 hardware base implementation
Planning and site readiness review
Design
Hardware installation
Resource coordination and single point of contact
Product demonstration and knowledge transfer
System documentation

This service is provided in conjunction with, and requires the purchase of, one or more HPE Alletra 9000 Software Base Implementation services.

PART NUMBER: SIR-HPE-STG-007

HPE Alletra 9000 Drives Add-on

SIRIUS QUICK ORDER SERVICES FOR HPE ALLETRA 9000 DRIVES ADD-ON

SERVICE BRIEF: SIR-HPE-STG-007

For each quantity listed in the proposal, this service delivers deployment of up to twelve (12) HPE Alletra 9000 drives to a HPE Alletra 9000 system. This service provides onsite hardware racking, initialization of appliances and storage provisioning for Alletra. This service includes:

Supported systems
- Up to Twelve (12) HPE Alletra 9000 drives
- Planning and site readiness review
- Hardware installation
- Resource coordination and single point of contact

This service is provided in conjunction with and requires the purchase of one or more HPE Alletra 9000 Hardware Base Implementation services.

This service includes only the installation of up to twelve (12) drives and requires the HPE Alletra 9000 Drive Enclosure Add-on service for drive enclosure installation.

PART NUMBER: SIR-PUR-STG-001

Pure FlashArray Implementation

SIRIUS QUICK ORDER SERVICES FOR PURE FLASHARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-PUR-STG-001

For each quantity listed in the proposal, this service delivers basic deployment of one (1) Pure Storage FlashArray. The service starts with a site readiness review and is delivered with planning and recommendation, onsite hardware installation, system initialization, five (5) hosts connected, tested and while providing smooth hand-off with system demonstration and documentation. In conjunction with this basic deployment additional nodes and/or advanced services may also be purchased. This service includes:

Planning and site readiness review
Inventory hardware and software versions
Installation, hardware racking, initialization
Configure Pure Controller five (5) hosts
Configure for five (5) Snapshots
Product demonstration
Deliver detailed documentation

PART NUMBER: SIR-F5N-NET-101

F5 Network Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR F5 TECHNOLOGIES 8 HOURS

SERVICE BRIEF: SIR-F5N-NET-101

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a F5 Technologies Technical Resource for installation, deployment, configuration, and/or verification for F5 product suite. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-SIR-DAT-106

Oracle Specialized Staffing

SIRIUS QUICK ORDER SERVICES FOR ORACLE SPECIALIZED STAFFING

SERVICE BRIEF: SIR-SIR-DAT-106

Executive Overview

The Oracle Specialized Staffing is intended to provide the Customer with professional service experts in relation to the Customer’s Oracle platform and database needs. These services will focus in on common tasks related to the daily management of an Oracle Database environment. The following are the supported systems:

On-Prem and Cloud Oracle Database Systems
Operating Systems
- Linux
- Solaris
- AIX
- Windows
Databases
- Oracle
Database Versions
- All versions currently supported by Oracle

Scope of Service

The following are supported activities to be provided by the Oracle Specialized Staffing service:

Daily administration and monitoring of an Oracle database environment.
Troubleshooting and resolution of issues related to an Oracle database.
Initiation, management, and closure of change requests related to an Oracle database.
Upgrade and patching of an Oracle database and supporting homes
1. DB
2. GI
3. Agent
Validation of the individual Oracle database backup and recovery process.
Configuration, setup, and maintenance of Dataguard Standbys.
High-level database assessment as it pertains to runtime issues and current performance troubleshooting.
Oracle database best practices regarding database usage and script review/design with application teams.
Assist client with submission and management of My Oracle Support service requests.

Out of Scope

Unless otherwise indicated in the above scope of service, tasks are considered out-of-scope. The following tasks have been identified explicitly as out-of-scope:

Project management services and function
Installation or configuration of servers, storage, or networking infrastructure.
Tasks or activities which require subject matter knowledge or experience outside of Oracle Exadata, C@C, or Oracle database software.
Activities related to Oracle Apps.
Formal training for users, developers, or administrators.
Project work, such as database migrations and data migrations.

Assumptions

This service is provided around the following assumptions:

Work will be performed remotely with customer providing the required access to environments, systems, and tools.
Service activities will primarily be delivered during normal business hours, Monday thru Friday from 8AM to 5PM EST, excluding weekends, holidays, and time off negotiated between Sirius and Customer at least two (2) weeks in advance.
If services are required outside of normal business hours, they must be scheduled at least two (2) weeks in advance.
After hours or Weekend hours will be consumed at a rate of 1.5x the standard rate.
A 4-hour penalty will be applied for cancellation, or rescheduling of an after-hour, or weekend event with less than 72-hour notice.
All necessary licenses and subscriptions are provided by Customer and available prior to commencement of project.
Before any work can begin, Sirius will be granted remote connectivity and direct keyboard access as required to perform their assigned duties with all appropriate rights and privileges.
Work performed will be conducted on a best effort basis based on resource availability.
This service does not specify deliverables to be produced, completion criteria, or timelines to be met.
Customer’s in-house staff will serve as the first line of support.
Customer staff will participate throughout the engagement.
Should an issue arise relating to software, product, services, or subscriptions that are the subject of the services performed hereunder, Customer shall open a support case with the software vendor and where applicable utilizing Customer’s support agreement.
1. Sirius shall assist Customer and vendor, at Customer’s expense, to create a resolution on Customer’s behalf.
2. Customer expressly acknowledges and agrees that open cases / tickets shall not constitute a reason for withholding payment for Sirius services.

Customer Responsibilities

Unless otherwise indicated in the above scope of service, tasks are considered the responsibility of the Customers. The following tasks have been identified explicitly as customer responsibilities:

Provide project management and task direction to Sirius resource, including but not limited to tracking the progress of the work being performed, resolution of any issues which may cause work delays, and reporting concerns about staffing to Sirius.
Monitor budget, scope of work and progress to assure that the consultant's work meets expectations.
Participate throughout the engagement.
Provide knowledge resources as requested.
Provide remote access with appropriate admin credentials and privileges.
Provide all necessary software, licenses, and support.
Provide access to Oracle support as necessary.
Manage tasks related to change management, to include but not limited to opening service tickets, coordinating with application teams, and scheduling outages.

PART NUMBER: SIR-SIR-DAT-107

Database Specialized Staffing Add-on

SIRIUS QUICK ORDER SERVICES FOR DATABASE SPECIALIZED STAFFING ADD-ON

SERVICE BRIEF: SIR-SIR-DAT-107

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for additional time associated with Oracle Specialized Staffing or SQL Specialized Staffing service.

This is an add-on service and requires the purchase of Oracle Specialized Staffing (SIR-SIR-DAT-106) or SQL Server Specialized Staffing (SIR-SIR-DAT-108).

PART NUMBER: SIR-SIR-DAT-108

SQL Server Specialized Staffing

SIRIUS QUICK ORDER SERVICES FOR SQL SERVER SPECIALIZED STAFFING

SERVICE BRIEF: SIR-SIR-DAT-108

Executive Overview

The SQL Server Specialized Staffing is intended to provide the Customer with professional service experts in relation to the Customer’s SQL Server platform and database needs. These services will focus on common tasks related to the daily management of an SQL Server Database environment. The following are the supported systems:

On-Prem and Cloud Database Systems
Operating Systems
- Windows
Databases
- SQL Server
Database Versions
- All versions currently supported by Microsoft

Scope of Service

The following are supported activities to be provided by the SQL Server Specialized Staffing service:

Daily administration and monitoring of an SQL Server database environment.
Troubleshooting and resolution of issues related to an SQL database.
Initiation, management, and closure of change requests related to an SQL database.
Upgrade and patching of an SQL Server database.
Validation of the individual SQL Server database backup and recovery processes.
Configuration, setup, and maintenance of AlwaysOn/FCI environment.
High-level database assessment as it pertains to current performance troubleshooting.\
SQL Server database best practices regarding database usage and script review/design with application teams.
Assist client with database design.

Out of Scope

Unless otherwise indicated in the above scope of service, tasks are considered out-of-scope. The following tasks have been identified explicitly as out-of-scope:

Project management services and functions.
Installation or configuration of servers, storage, or networking infrastructure.
Tasks or activities which require subject matter knowledge or experience outside of SQL Server.
Formal training for users, developers, or administrators.
Project work such as database migrations and data migrations.

Assumptions

This service is provided around the following assumptions:

Work will be performed remotely with customer providing the required access to environments, systems, and tools.
Service activities will primarily be delivered during normal business hours, Monday thru Friday from 8AM to 5PM EST, excluding weekends, holidays, and time off negotiated between Sirius and Customer at least two (2) weeks in advance.
If services are required outside of normal business hours, they must be scheduled at least two (2) weeks in advance.
After hours or weekend hours will be consumed at a rate of 1.5x the standard rate.
A 4-hour penalty will be applied for cancellation, or rescheduling of an after-hour, or weekend event with less than 72-hour notice.
All necessary licenses and subscriptions are provided by Customer and available prior to commencement of project.
Before any work can begin, Sirius will be granted remote connectivity and direct keyboard access as required to perform their assigned duties with all appropriate rights and privileges.
Work performed will be conducted on a best effort basis based on resource availability.
This service does not specify deliverables to be produced, completion criteria, or timelines to be met.
Customer’s in-house staff will serve as the first line of support.
Customer staff will participate throughout the engagement.
Should an issue arise relating to software, product, services, or subscriptions that are the subject of the services performed hereunder, Customer shall open a support case with the software vendor and where applicable utilizing Customer’s support agreement.
1. Sirius shall assist Customer and vendor, at Customer’s expense, to create a resolution on Customer’s behalf.
2. Customer expressly acknowledges and agrees that open cases/tickets shall not constitute a reason for withholding payment for Sirius services.

Customer Responsibilities

Unless otherwise indicated in the above scope of service, tasks are considered the responsibility of the Customers. The following tasks have been identified explicitly as customer responsibilities:

Provide project management and task direction to Sirius resource, including but not limited to tracking the progress of the work being performed, resolution of any issues which may cause work delays, and reporting concerns about staffing to Sirius.
Monitor budget, scope of work and progress to assure that the consultant's work meets expectations.
Participate throughout the engagement.
Provide knowledge resources as requested.
Provide remote access with appropriate admin credentials and privileges.
Provide all necessary software, licenses, and support.
Provide access to Microsoft support as necessary.
Manage tasks related to change management, to include but not limited to opening service tickets, coordinating with application teams, and scheduling outages.

PART NUMBER: SIR-SIR-NET-101

Sirius Network Service – 8 Hours

REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD ON

SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101

For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.

PART NUMBER: SIR-SIR-NET-103

Sirius Network Project Management Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS PROJECT MANAGEMENT 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-103, SIR-SIR-CVG-103, SIR-SIR-STG-103

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Project Management Resource for project control and oversight in order to keep the customer informed. Tasks may include:

Prepare and facilitate project kickoff meeting
Define milestones, schedule, roles, and responsibilities
Serve as Sirius’ single point of contact and escalation point
Identify and engage Sirius resources to execute the project tasks
Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
Ensure deliverables, terms, and conditions are met
Prepare and provide client project completion and survey documentation

PART NUMBER: SIR-SIR-NET-104

Sirius Network Basic Installation Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS NETWORK BASIC INSTALLATION SERVICE – 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-104

Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical resource for basic installation including equipment racking, powering on equipment and/or verification equipment operation. The specific Technical Resource assigned will be determined by Sirius based on customer requirements.

Project Scope
A subject matter expert will perform Services on the customer’s operating platform. The following is a list of activities that the engineer may perform during the engagement. The engineer may perform additional operational activities as mutually agreed to by both parties.

Installation
1. Equipment unboxing
2. Equipment racking in customer provided racks
3. Powering on equipment
4. Validation of operational equipment
Cabling
1. Cable patching
2. Cabling routing and dressing
3. Labeling
Post-Installation
1. Basic equipment documenting
2. Trash clean-up

PART NUMBER: SIR-SIR-NET-105

Sirius Networking Implementation Service – 1 Hour

SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR

SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105

Service Brief
For each unit ordered in the proposal, this service delivers to the customer one 1-hour segment for a Sirius Technical resource for installation, deployment, configuration, and/or verification for Sirius supported services. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-SIR-NET-107

Sirius Networking Consulting Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107

Service Brief
For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Sirius Technical Consultant resource for consulting advisory. The specific Technical Consulting Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses..

PART NUMBER: SIR-SIR-NET-110

Sirius Network Service – 8 Hours

ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON

SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110

For each quantity listed in the proposal, this provides the customer 8-hours with a onsite Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.

PART NUMBER: SIR-SIR-CVG-101

Sirius Converged Service – 8 Hours

REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON

SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101

PART NUMBER: SIR-SIR-CVG-103

Sirius Converged Project Management Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS PROJECT MANAGEMENT 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-103, SIR-SIR-CVG-103, SIR-SIR-STG-103

Prepare and facilitate project kickoff meeting
Define milestones, schedule, roles, and responsibilities
Serve as Sirius’ single point of contact and escalation point
Identify and engage Sirius resources to execute the project tasks
Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
Ensure deliverables, terms, and conditions are met
Prepare and provide client project completion and survey documentation

PART NUMBER: SIR-SIR-CVG-105

Sirius Converged Implementation Service – 1 Hour

SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR

SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105

PART NUMBER: SIR-SIR-CVG-107

Sirius Converged Consulting Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107

PART NUMBER: SIR-SIR-CVG-110

Sirius Converged Service – 8 Hours

ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON

SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110

PART NUMBER: SIR-SIR-DPM-101

Sirius DPIM Implementation Service – 8 Hours

REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON

SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101

Service Brief
For each quantity listed in the proposal, this provides the customer 8-hours with a remote Sirius Technical resource to provide Sirius supported compute, storage or networking technologies within Hybrid Infrastructure services. This service is provided in conjunction with and requires the purchase of a Sirius Base Implementation service.

PART NUMBER: SIR-SIR-DPM-105

Sirius DPIM Implementation Service – 1 Hour

SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR

SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105

PART NUMBER: SIR-SIR-DPM-107

Sirius Data Protection Consulting Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107

PART NUMBER: SIR-SIR-DPM-110

Sirius DPIM Service – 8 Hours

ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON

SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110

PART NUMBER: SIR-SIR-DPM-201

CommVault Basic Implementation

SIRIUS QUICK ORDER SERVICES FOR COMMVAULT BASIC IMPLEMENTATION

SERVICE BRIEF: SIR-SIR-DPM-201

Service Brief
For each quantity listed in the proposal, the CommVault Basic Implementation service provides the Customer with a new deployment of CommVault environment at two locations:

Primary Site:
- Two (2) physical server-based media agents for primary local backup copies along with
- One (1) virtualized/primary CommServe
- Media agents will connect Customer to an existing disk array for use as backup target devices.
Secondary Site:
- Two (2) physical server-based media agents for secondary backup copies from the primary site.
- One (1) virtualized/secondary standby CommServe.
- Media agents will connect to Customer provided existing disk arrays for use as backup target devices.

PART NUMBER: SIR-DEL-DPM-001

Dell EMC PowerProtect Data Domain 6XXX 9XXX Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN 6XXX 9XXX IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-017, SIR-DEL-DPM-001

Service Brief

For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect Data Domain 6XXX or 9XXX appliance.  This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:

Solution assurance including establishment of requirements and design
Physical installation including rack, stack and power of equipment
Implementation of PowerStore solution including testing and customer acceptance
Deliverables including product demonstration, daily worklogs and build documentation
Project coordination and single point of contact
This service includes the following components:  
- One (1) PowerProtect Data Domain 6XXX or 9XXX appliance

PART NUMBER: SIR-DEL-DPM-002

Dell EMC PowerProtect Data Domain 33XX Implementation

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN 33XX IMPLEMENTATION

SERVICE BRIEF: SIR-DEL-STG-018, SIR-DEL-DPM-002

For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect Data Domain 33XX appliance.  This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:

Solution assurance including establishment of requirements and design
Physical installation including rack, stack and power of equipment
Implementation of PowerStore solution including test and acceptance
Deliverables including product demonstration, daily worklogs and build documentation
Project coordination and single point of contact
This service includes the following components:
- One (1) PowerProtect Data Domain 33XX appliance

PART NUMBER: SIR-DEL-DPM-003

Dell EMC PowerProtect Data Domain Shelf Add-on

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN SHELF ADD-ON

SERVICE BRIEF: SIR-DEL-STG-019, SIR-DEL-STG-020, SIR-DEL-DPM-003, SIR-DEL-DPM-004

Service Brief

For each quantity listed in the proposal, this service delivers deployment of a Dell EMC PowerProtect FSXX, ESXX or DSXX expansion shelf to new Data Domain appliance.  This service provides onsite hardware racking, powering up, initialization, integration into customer’s backup environment. This deployment includes:

Solution assurance including establishment of requirements and Design Workbook
Physical installation including rack, stack and power of equipment
Implementation of additional shelf including test and acceptance
This service includes implementation of the following components: 
- One (1) PowerProtect FSXX, ESXX or DSXX shelf

This service requires the purchase of a Data Domain 6XXX 9XXX Implementation in conjunction with this expansion shelf add-on.

PART NUMBER: SIR-DEL-DPM-004

Dell EMC PowerProtect Data Domain Shelf Add-on

SIRIUS QUICK ORDER SERVICES FOR DELL EMC POWERPROTECT DATA DOMAIN SHELF ADD-ON

SERVICE BRIEF: SIR-DEL-STG-019, SIR-DEL-STG-020, SIR-DEL-DPM-003, SIR-DEL-DPM-004

Solution assurance including establishment of requirements and Design Workbook
Physical installation including rack, stack and power of equipment
Implementation of additional shelf including test and acceptance
This service includes implementation of the following components: 
- One (1) PowerProtect FSXX, ESXX or DSXX shelf

This service requires the purchase of a Data Domain 6XXX 9XXX Implementation in conjunction with this expansion shelf add-on.

PART NUMBER: SIR-DEL-DPM-101

Dell EMC Data Protection 8 Hours

SIRIUS QUICK ORDER SERVICES FOR DELL EMC DATA PROTECTION 8 HOURS

SERVICE BRIEF:SIR-DEL-STG-101, SIR-DEL-DPM-101

Service Brief

For each quantity listed in the proposal, this service provides the customer with one 8-hour segment for a Dell EMC Technical Resource for installation, deployment, configuration, and/or verification for Dell EMC data protection products. The specific Technical Resource assigned will be determined by Sirius based on customer requirements. This service will be provided “remotely" or scheduled around local resource availability. If, due to Customer’s schedule or requirements, a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-RBK-DPM-001

Rubrik Cluster Implementation - Remote

SIRIUS QUICK ORDER SERVICES FOR RUBRIK CLUSTER IMPLEMENTATION - REMOTE

SERVICE BRIEF: SIR-RBK-DPM-001

Service Brief

For each quantity listed in the proposal, this service delivers the deployment of a Rubrik Hybrid Cloud Appliances. The service includes remote deployment configuration. The Rubrik implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, and updates to the Rubrik deployment.

Rubrik Implementation includes:

Up to four (4) Rubrik Briks or sixteen (16) nodes
Integrating up to two (2) Hypervisor servers
Product demonstration
Discovery and design workbook

If this service is purchased in quantity of two or greater for Rubrik implementation across separate datacenters this service will include the setup and testing of replication services between datacenters.

PART NUMBER: SIR-RBK-DPM-002

Rubrik Cluster Implementation - Onsite

SIRIUS QUICK ORDER SERVICES FOR RUBRIK CLUSTER IMPLEMENTATION - ONSITE

SERVICE BRIEF: SIR-RBK-DPM-002

Rubrik Implementation includes:

Up to four (4) Rubrik Briks or sixteen (16) nodes
Installation of hardware
Integrating up to two (2) Hypervisor servers
Product demonstration
Discovery and design workbook

PART NUMBER: SIR-SIR-PWR-101

Sirius IBM Power Implementation Service – 8 Hours

REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON

SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101

PART NUMBER: SIR-SIR-PWR-105

Sirius IBM Power Implementation Service – 1 Hour

SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR

SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105

PART NUMBER: SIR-SIR-PWR-107

Sirius IBM Power Consulting Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107

PART NUMBER: SIR-SIR-PWR-110

Sirius IBM Power Implementation Service – 8 Hours

ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON

SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110

PART NUMBER: SIR-SIR-PWR-201

IBM i Performance Review

SIRIUS QUICK ORDER SERVICES FOR IBM i PERFORMANCE REVIEW

SERVICE BRIEF: SIR-SIR-PWR-201

Service Brief

For each unit ordered in the Proposal, this service delivers a performance review of a single IBM i logical partition within the IT Organization. This service provides recommendations based on findings for what changes could potentially improve system health and performance. This engagement includes:

  Review of current hardware and software environment.
- Includes a single logical partition.
- Includes review of server, console and virtual I/O (VIO) servers used by partition.
Perform review of current system settings:
- Hardware Management Console (HMC) security; and
- VIOS security; and
- Network security; and
- Power server; and
- IBM i user security; and
- Object security; and
- System error logs.
Review and recommend changes to improve security.

This service will be provided “remotely" or scheduled around local resource availability, if, due to Customer’s schedule or requirements a remote or local resource cannot be used, expenses may be charged for reasonable out-of-pocket travel and living expenses.

PART NUMBER: SIR-SIR-PWR-202

IBM i Security Review

SIRIUS QUICK ORDER SERVICES FOR IBM i SECURITY REVIEW

SERVICE BRIEF: SIR-SIR-PWR-202

Service Brief

For each unit ordered in the Proposal, this service delivers a security review of a single IBM i logical partition within the IT Organization. This service provides recommendations based on findings for what changes could potentially improve system health while focusing on security and ransomware exposure. This engagement includes:

  Review of current hardware and software environment.
- Includes a single logical partition.
- Includes review of server, console and virtual I/O (VIO) servers used by partition.
Perform review of current system settings:
- Hardware Management Console (HMC) security; and
- VIOS security; and
- Network security; and
- Power server; and
- IBM i user security; and
- Object security; and
- System error logs.
Review and recommend changes to improve security.

PART NUMBER: SIR-SIR-PWR-203

IBM i Performance and Security Review

SIRIUS QUICK ORDER SERVICES FOR IBM i PERFORMANCE AND SECURITY REVIEW

SERVICE BRIEF: SIR-SIR-PWR-203

Service Brief

For each unit ordered in the Proposal, this service delivers a security and performance review of a single IBM i logical partition within the IT Organization. This service provides recommendations based on findings for what changes could potentially improve system health and performance while focusing on security and ransomware exposure. This engagement includes:

  Review of current hardware and software environment.
- Includes a single logical partition.
- Includes review of server, console and virtual I/O (VIO) servers used by partition.
Perform review of current system settings:
- Hardware Management Console (HMC) security; and
- VIOS security; and
- Network security; and
- Power server; and
- Performance collection; and
- IBM i user security; and
- Object security; and
- System error logs.
Review and recommend changes to improve security and performance.

PART NUMBER: SIR-SIR-PWR-204

IBM i Operating System Upgrade – 1 LPAR

SIRIUS QUICK ORDER SERVICES FOR IBM i OPERATING SYSTEM UPGRADE – 1 LPAR

SERVICE BRIEF: SIR-SIR-PWR-204

Service Brief

For each quantity listed in the proposal, this service delivers an upgrade of the IBM i operating system on one (1) LPAR or single standalone server. This service includes an IBM-supported version upgrade and applies only to IBM products included in the Standard Media Set. This remote service includes:

Planning and site readiness review.
Download the new operating system (OS) and install any prerequisite Product Temporary Fix (PTF).
Perform OS upgrade, verify upgrade, and reset any parameters changed during upgrade.
Resource coordination and single point of contact.

This service is provided in conjunction with and requires the purchase of one or more IBM i Operating System Upgrade – 1 LPAR services.

PART NUMBER: SIR-SIR-PWR-205

IBM i Operating System Upgrade Add-On – Additional LPAR

SIRIUS QUICK ORDER SERVICES FOR IBM i OPERATING SYSTEM UPGRADE ADD-ON – ADDITIONAL LPAR

SERVICE BRIEF: SIR-SIR-PWR-205

Service Brief

For each quantity listed in the proposal, this service delivers one (1) additional LPAR to an upgrade of the IBM i operating system or single standalone server. This service requires the purchase of an IBM i Operating System Upgrade – 1 LPAR.

Planning and site readiness review.
Download the new operating system (OS) and install any required prerequisite Product Temporary Fix (PTF).
Perform OS upgrade, verify upgrade and reset any parameters changed during upgrade.
Resource coordination and single point of contact.

This service is provided in conjunction with and requires the purchase of one or more IBM i Operating System Upgrade – 1 LPAR services.

PART NUMBER: SIR-SIR-PWR-206

IBM AIX Operating System Upgrade - 1 LPAR Basic

SIRIUS QUICK ORDER SERVICES FOR IBM AIX OPERATING SYSTEM UPGRADE - 1 LPAR BASIC

SERVICE BRIEF: SIR-SIR-PWR-206

Service Brief

For each quantity listed in the proposal, this service delivers an upgrade of the IBM AIX operating system on up to two (2) AIX images to the latest version of AIX, or to an earlier, still supported version of AIX. This remote service includes:

Planning and site readiness review.
Download AIX upgrade media.
Perform AIX upgrade.
Test and verify upgrade.
Resource coordination and single point of contact.

PART NUMBER: SIR-SIR-PWR-207

IBM AIX Operating System Upgrade - Multiple LPAR

SIRIUS QUICK ORDER SERVICES FOR IBM AIX OPERATING SYSTEM UPGRADE - MULTIPLE LPAR

SERVICE BRIEF: SIR-SIR-PWR-207

Service Brief

For each quantity listed in the proposal, this service delivers an upgrade of the IBM AIX operating system on a multiple LPAR server. This service includes an IBM-supported version upgrade and applies to only IBM products included in the Standard Media Set. This remote service includes:

Planning and site readiness review.
Download new operating system (OS) and install prerequisite Product Temporary Fix (PTF).
Perform Network Install Manager (NIM) server upgrade to latest version of AIX.
Perform OS upgrade, verify upgrade, and reset any parameters changed during upgrade.
Resource coordination and single point of contact.

This service is to perform an upgrade on an AIX server with multiple LPARs but requires the LPAR upgrade Add-on service for additional LPARs beyond quantity of one.

PART NUMBER: SIR-SIR-PWR-208

IBM AIX Operating System Upgrade - Multiple LPAR Add-on

SIRIUS QUICK ORDER SERVICES FOR IBM AIX OPERATING SYSTEM UPGRADE - MULTIPLE LPAR

SERVICE BRIEF: SIR-SIR-PWR-208

Service Brief

For each quantity listed in the proposal, this service delivers one (1) additional LPAR to an upgrade of the IBM AIX operating system or single standalone server. This service requires the purchase of an IBM AIX Operating System Upgrade –Multiple LPAR.

Planning and site readiness review.
Download the new operating system (OS) and install any required prerequisite Product Temporary Fix (PTF).
Perform OS upgrade, verify upgrade, and reset any parameters changed during upgrade.
Resource coordination and single point of contact.

This service is provided in conjunction with and requires the purchase of one or more IBM AIX Operating System Upgrade – Multiple LPAR services

PART NUMBER: SIR-SIR-SYZ-101

Sirius System Z Implementation Service - 8 Hours

REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON

SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101

PART NUMBER: SIR-SIR-SYZ-110

Sirius System Z Implementation Service - 8 Hours

ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON

SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110

PART NUMBER: SIR-SIR-STG-101

Sirius Storage Service – 8 Hours

REMOTE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADDON

SERVICE BRIEF: SIR-SIR-NET-101, SIR-SIR-CVG-101, SIR-SIR-STG-101, SIR-SIR-PWR-101, SIR-SIR-DPM-101, SIR-SIR-SYZ-101

PART NUMBER: SIR-SIR-STG-103

Sirius Storage Project Management Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS PROJECT MANAGEMENT 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-103, SIR-SIR-CVG-103, SIR-SIR-STG-103

Prepare and facilitate project kickoff meeting
Define milestones, schedule, roles, and responsibilities
Serve as Sirius’ single point of contact and escalation point
Identify and engage Sirius resources to execute the project tasks
Management of contract change control (i.e., ensure all change requests are created, analyzed and reviewed as appropriate, manage through to closure)
Ensure deliverables, terms, and conditions are met
Prepare and provide client project completion and survey documentation

PART NUMBER: SIR-SIR-STG-105

Sirius Storage Implementation Service – 1 Hour

SIRIUS QUICK ORDER SERVICES FOR SIRIUS ENGINEERING 1 HOUR

SERVICE BRIEF: SIR-SIR-NET-105, SIR-SIR-CVG-105, SIR-SIR-STG-105, SIR-SIR-PWR-105, SIR-SIR-DPM-105

PART NUMBER: SIR-SIR-STG-107

Sirius Storage Consulting Service – 8 Hours

SIRIUS QUICK ORDER SERVICES FOR SIRIUS CONSULTING - 8 HOURS

SERVICE BRIEF: SIR-SIR-NET-107, SIR-SIR-CVG-107, SIR-SIR-STG-107, SIR-SIR-PWR-107, SIR-SIR-DPM-107

PART NUMBER: SIR-SIR-STG-110

Sirius Storage Service – 8 Hours

ONSITE ENGINEER IMPLEMENTATION SERVICE 8 HOURS ADD-ON

SERVICE BRIEF: SIR-SIR-NET-110, SIR-SIR-CVG-110, SIR-SIR-STG-110, SIR-SIR-PWR-110, SIR-SIR-DPM-110, SIR-SIR-SYZ-110

PART NUMBER: SIR-NAP-STG-010

NetApp Low AFF Storage Array Implementation

SIRIUS QUICK ORDER SERVICES FOR NETAPP LOW AFF STORAGE ARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015

For each quantity listed in the proposal, this service delivers deployment of a NetApp AFF or FAS storage array. This service provides onsite hardware racking, initialization of appliances and storage provisioning for one NetApp AFF or FAS storage array. This service includes:

Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
Planning and site readiness review
Storage array design
Resource coordination and single point of contact
Product demonstration and knowledge transfer

PART NUMBER: SIR-NAP-STG-011

NetApp Med AFF Storage Array Implementation

SIRIUS QUICK ORDER SERVICES FOR NETAPP MED AFF STORAGE ARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015

Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
Planning and site readiness review
Storage array design
Resource coordination and single point of contact
Product demonstration and knowledge transfer

PART NUMBER: SIR-NAP-STG-012

NetApp High AFF Storage Array Implementation

SIRIUS QUICK ORDER SERVICES FOR NETAPP HIGH AFF STORAGE ARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015

Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
Planning and site readiness review
Storage array design
Resource coordination and single point of contact
Product demonstration and knowledge transfer

PART NUMBER: SIR-NAP-STG-013

NetApp Low FAS Storage Array Implementation

SIRIUS QUICK ORDER SERVICES FOR NETAPP LOW FAS STORAGE ARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015

Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
Planning and site readiness review
Storage array design
Resource coordination and single point of contact
Product demonstration and knowledge transfer

PART NUMBER: SIR-NAP-STG-014

NetApp Med FAS Storage Array Implementation

SIRIUS QUICK ORDER SERVICES FOR NETAPP MED FAS STORAGE ARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015

Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
Planning and site readiness review
Storage array design
Resource coordination and single point of contact
Product demonstration and knowledge transfer

PART NUMBER: SIR-NAP-STG-015

NetApp High FAS Storage Array Implementation

SIRIUS QUICK ORDER SERVICES FOR NETAPP HIGH FAS STORAGE ARRAY IMPLEMENTATION

SERVICE BRIEF: SIR-NAP-STG-010, SIR-NAP-STG-011, SIR-NAP-STG-012, SIR-NAP-STG-013, SIR-NAP-STG-014, SIR-NAP-STG-015

Supported AFF or FAS systems:
- One (1) NetApp FAS storage array
- Up to eight (8) disk enclosures
- High availability
Planning and site readiness review
Storage array design
Resource coordination and single point of contact
Product demonstration and knowledge transfer

PART NUMBER: SIR-NAP-STG-016

NetApp AFF FAS Shelf Add-on

SIRIUS QUICK ORDER SERVICES FOR NETAPP DISK SHELF ADD-ON

SERVICE BRIEF: SIR-NAP-STG-016

For each quantity listed in the proposal, this service delivers the installation of up to two (2) additional NetApp disk enclosures in conjunction with the purchase and implementation of a qualifying NetApp AFF or FAS implementation service.  This service provides onsite hardware racking, powering up and initialization of additional disk enclosures within customer provided equipment rack to be installed during the implementation of a complete NetApp solution.

PART NUMBER: SIR-NTX-CVG-003

Nutanix HCI Cluster Quick Start – Pro

SIRIUS QUICK ORDER SERVICES FOR NUTANIX HCI CLUSTER QUICK START – PRO

SERVICE BRIEF: SIR-NTX-CVG-003

For each unit ordered in the Proposal, this service deploys one (1) Nutanix node as part of a Nutanix HCI cluster. The Nutanix implementation service is for new deployments within Customer’s data center environment. The service includes planning, design, hardware installation, and configuration to the Nutanix deployment.

Nutanix Quick Start Pro Installation includes:

One (1) Nutanix node within a single cluster
Up to eight (8) nodes
Installation of hardware
Product design
Product demonstration

PART NUMBER: SIR-VMW-CVG-001

VMware Health Check – Tier 1

SIRIUS QUICK ORDER SERVICES FOR VMWARE HEALTH CHECK

SERVICE BRIEF: SIR-VMW-CVG-001, SIR-VMW-CVG-002, SIR-VMW-CVG-003

The Sirius VMware Virtualization Health Check Service examines the VMware vSphere infrastructure that supports an organization’s production environment. Sirius Professional Services experts validate technical consistency, examine the use of best practices, and identify areas where potential system degradation and bottlenecks can impact system health. The Sirius Virtualization Health Check Service identifies gaps in current practices and areas of concern. Sirius also provides remediation recommendations. These topics are discussed during follow-up workshops, and formalized recommendations are documented and presented at the conclusion of the engagement.

The Sirius Virtualization Health Check Service is designed to review and provide remediation advice for a VMware vSphere environment, including vCenter Server, vSphere Clusters, and individual ESXi hosts. There are three tiers of the VMware Health Check and the pricing of the offering is determined by these factors. Scope remains the same between the options, outside of examining the current replication settings.

Tier 1: Up to 64 Hosts, 1 vCenter and 1 vSphere Cluster, No Replication Health Check
Tier 2: Up to 128 Hosts, 2 vCenters and 4 vSphere Clusters, with Replication Health Check
Tier 3: Up to 256 Hosts, 4 vCenters and 8 vSphere Clusters, with Replication Health Check

PART NUMBER: SIR-VMW-CVG-002

VMware Health Check – Tier 2

SIRIUS QUICK ORDER SERVICES FOR VMWARE HEALTH CHECK

SERVICE BRIEF: SIR-VMW-CVG-001, SIR-VMW-CVG-002, SIR-VMW-CVG-003

PART NUMBER: SIR-VMW-CVG-003

VMware Health Check – Tier 3

SIRIUS QUICK ORDER SERVICES FOR VMWARE HEALTH CHECK

SERVICE BRIEF: SIR-VMW-CVG-001, SIR-VMW-CVG-002, SIR-VMW-CVG-003

PART NUMBER: SIR-SIR-CVG-201

VMware Data Collection – Tier 1

SIRIUS QUICK ORDER SERVICES FOR VMWARE LICENSE DATA COLLECTION

SERVICE BRIEF: SIR-SIR-CVG-201, SIR-SIR-CVG-202

This service assists the customer in collecting data associated with their VMware deployment for the purpose of internal verification or assist with a VMware compliance request. Often, VMware customers must respond to and comply with these requests in a timely manner at the request of the software manufacturer. Sometimes, VMware will make an initial request via the VMware account team prior to launching a more formal request. While the goal of this service to avoid a formal VMware audit, there is no guarantee that this service will avoid or replace a formal audit as the compliance request and subsequent action is at the sole discretion of VMware. However, acting in advance often reduces the impact of data collection to the client’s team and satisfies the data collection requirements of the process. This service also provides a repeat opportunity to analyze and appropriately size the VMware portfolio and provide client guidance around managing the licensing going forward.

Tier 1: Up to 6x vCenters
Tier 2: Greater than 6x vCenters

PART NUMBER: SIR-SIR-CVG-202

VMware Data Collection – Tier 2

SIRIUS QUICK ORDER SERVICES FOR VMWARE LICENSE DATA COLLECTION

SERVICE BRIEF: SIR-SIR-CVG-201, SIR-SIR-CVG-202

Tier 1: Up to 6x vCenters
Tier 2: Greater than 6x vCenters

PART NUMBER: SIR-IGL-CVG-001

IGEL Standard Quick Start Implementation

SIRIUS QUICK ORDER SERVICES FOR IGEL STANDARD QUICK START IMPLEMENTATION

SERVICE BRIEF: SIR-IGL-CVG-001

This service delivers a standard IGEL quick start implementation. This service includes:

Design workshop including establishing requirements and best practices
Active Directory integration
IGEL deployment of Universal Management Suite server and Imaging Solutions
Roll-out strategy
Project documentation including architect diagram and as-built report
This service includes 1 server and 1 site

PART NUMBER: SIR-IGL-CVG-002

IGEL Enterprise Quick Start Implementation

SIRIUS QUICK ORDER SERVICES FOR IGEL ENTERPRISE QUICK START IMPLEMENTATION

SERVICE BRIEF: SIR-IGL-CVG-002

This service delivers an enterprise IGEL quick start implementation. This service includes:

Design workshop including establishing requirements and best practices
Active Directory integration
IGEL deployment of Universal Management Suite server and Imaging Solutions
Roll-out strategy
Project documentation including architect diagram and as-built report
This service includes up to 3 servers and 2 sites

PART NUMBER: SIR-SIR-DCT-201

Sirius DCT Workshop Service

SIRIUS QUICK ORDER SERVICES FOR DCT WORKSHOP SERVICE

SERVICE BRIEF: SIR-SIR-DCT-201

For each unit ordered in the Proposal, this service delivers a two-week engagement to provide a highlevel assessment of select areas within an IT organization. This service provides high-level findings, recommendations, and a roadmap to provide directional guidance. This engagement includes:

Understanding of strategic direction
Guided information gathering of specific areas of IT organizations to include workshops, interviews, document review, and tool discovery based on the selected topic
Analysis of information gathered through multiple sources
High-level observations based on analysis
Recommendations aligned to the desired strategic direction
Roadmap and next steps
Calibration of findings to ensure organizational and strategic fit
Engagement coordination and single point of contact
Common workshop engagements may include:
- Mergers and Acquisitions
- Data Center Transformation
- BC/DR
- Business Process Optimization
- Application Management
- Program Management

Multiple workshops can be completed in parallel to meet schedule and scope requirements.