How Configuration Services Are a Business Driver for Operational Success

To prepare your IT infrastructure for the future, including configuration services in your overall strategy can accelerate your business outcomes to drive innovation, manage risk and optimize the technology experience of your customers and employees.

Configuration services are crucial to the success of your organization. Utilizing configuration services can help you save on cost and resources so you can focus more on strategic initiatives to drive transformational IT. Incorporating configuration services as part of your IT service delivery strategy can lead to positive ROI results, including improved user experience, operational efficiency, reliability and security. Listed below are three ways configuration services, as a business driver, can help you solve business outcomes and achieve operational success.

As organizations struggle to do more with less, managing the day-to-day operations of testing hardware and installing software can become overwhelming. A lack of configuration services can cause time constraints in getting devices in the users’ hands. Enrollment management is one strategy to consider in simplifying your operations. Due to the rise of remote work, more organizations are leveraging device management tools to help them secure and manage their assets. Our configuration center can enroll new devices in management portals and verify that the correct profiles were provisioned on the devices, taking the load off the shoulders of internal IT staffers. This goes a long way toward providing organizations with the peace of mind that their data is secure from the moment the devices are taken out of the box.

One of our largest clients, a government agency, needed more than 600,000 devices to be enrolled, provisioned and specially packaged with accessories before they could be deployed to end users across the country. We were able to create a proprietary process for installing the custom profile, apps and settings to meet the incredibly demanding timelines. The agency pulled off the immense task and achieved a successful deployment, due to a simplified operations plan and collaboration between the agency and CDW. 

Configuration solutions are helping organizations solve business outcomes to reduce risk and optimize the technology experience for their employees and customers. Besides configuring computers, printers, servers and network components for optimal performance, CDW services can also ensure that your data, files and resources are backed up, properly stored and available for recovery should you ever discover a problem that requires immediate action. IT professionals handling your configuration can set the backups to run in the background while leaving you and your team to manage other vital parts of the job and focus on strategic initiatives. 

Configuring new technology purchases is extremely important but also time-consuming. If not done correctly, you could lose productivity and break the bank. Seek a trusted and knowledgeable partner to handle your configuration project, whether it’s single-device provisioning, multisite deployments or fully configured racks and data centers. Find vendors who understand your business and technical requirements, and facilitate day-to-day operations with little to no disruption.

If you are looking for a way to simplify your operations, save on cost and improve your business outcomes, CDW’s full lifecycle of services can support your business no matter where you are on your journey. From assessing and designing to configuration and planning, we help customers set up new lines of business, accelerate device refreshes and respond to rapid growth.

Story by Scott Erickson CDW Senior Manager for Configuration Services