CDW ServiceNow ORCHESTRATE SERVICES
Drive ServiceNow Implementation and Adoption
ServiceNow® implementations are complex, but a proven methodology ensures a smooth and complete integration for your business. A comprehensive communication and training plan can also encourage ServiceNow® adoption across your organization.
Design your custom ServiceNow solution.
Orchestrate
Accelerate ServiceNow Adoption
ServiceNow Implementations
Using the ServiceNow Adaptive Implementation Framework (SAIF), our technicians deliver custom applications and upgrade assistance while keeping your team involved from start to finish. SAIF approaches implementation with core components that create standardized, repeatable and scalable business services across your organization. Choose between dual phase or full implementation of both IT and non-IT applications and align your processes to industry best practices before launch.
JumpStart
Get up and running fast if you’ve never implemented ServiceNow. JumpStart by CDW is a cost-effective approach that leverages experience and proprietary tools to accelerate timelines and maximize results for new implementations. All JumpStart plans include a custom request and service catalog as well as a service portal. Plus, get training before the implementation and ongoing process and technical guidance afterwards.
Implementation Add-Ons
A ServiceNow implementation is a major organizational undertaking, but expert guidance can make the transition smoother. Ensure your platform is fully ready to solve your business problems with additional services like consultant-led application testing, fulfiller training and configuration documentation.
CMDB Evaluation and Strategy Service
If you’re struggling with building and managing a source of truth CMDB or you’ve experienced a failed configuration management database (CMDB) initiative, CDW can help. By providing a comprehensive roadmap detailing the skills, processes and governance required to align to your business vision and objectives and engaging with your key stakeholders and IT leaders to understand business drivers and capability blockers, we get you on the path to value for your ServiceNow investment.
Training
Training your ServiceNow users is critical for ensuring the program is a success. Drive adoption, create consistency, and increase productivity among your ServiceNow users with instructor-led and highly interactive training courses. As a ServiceNow Authorized Training Partner, we can work with you to develop a training program that meets your needs. Courses are available both online and onsite and are designed to boost ServiceNow expertise across all skill levels. CDW is also an Accredited Training Organization (ATO) for ITIL®4 - the world's most widely used ITSM body of best practices.
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