Quick tech specs
- Technical support (initial)
- consulting
- 24x7
- for Symantec Cloud Access Security Broker Family
- 1 year
- response time: 15 min
Know your gear
Symantec Premium Support delivers timely, accurate issue resolution by placing a product family expert at the center of your tailored support experience. For a specific product family, this Technical Account Manager (TAM) will provide technical support, manage escalations, deliver case and system reviews, oversee environmental health checks, and provide proactive services like upgrade planning and feature optimization. Get the expertise you need to enhance your security posture with Symantec's premium support offerings.