Know your gear
Password reset requests are the No. 1 request to the service desk - and they can be one of the most expensive burdens for IT. It's estimated that password reset requests account for 20% to 50% of service desk calls. This makes self-service password reset a clear choice to reduce service desk call volume and costs.
Ivanti Password Director unburdens IT by providing end users with a fast, secure way to reset their passwords or unlock their accounts on their own, while enforcing strong password policy. The result? Fewer service desk calls, reduced IT costs, and greater productivity and security.
Ivanti Password Director unburdens IT by providing end users with a fast, secure way to reset their passwords or unlock their accounts on their own, while enforcing strong password policy. The result? Fewer service desk calls, reduced IT costs, and greater productivity and security.